[Resolved]  Rediscover Slimming Center — refund of money

last month me and my mother had joined this slimming center.. before joining this center we asked them to gurantee us that we l be refunded our money if their program wont affect me and my mom.. this progarm costs rs18000.. this progam includes 10kg and 10inch weight loss through ayurvedic massages and steam.. the time for this session was 1 hr 30 mins.. but whenever we go for our session they only gave us half an hour time.. no ayurvedic massage.. steam only for 5 mins.. they also have other machines.. bt instead of loosing our weight we satrted gaining our weight.. i took 10 sessions.. now we are telling them to refund our money but now they are backing there words that we never said that we l refund the money. there were 2 ladies with whom we had a talk about this.. they are telling us that in their money slpi its already written that the money is not refundable.. these things they didnt told us when we had a talk before joining the program.. now they are forcing us to undergo through each and every medical test.. we have already consulted our doctor.. and i m not suffering with any medical problem.. they are forcing us to join some other program.. their name is vandana and poonam.. whatever they told us regarding our program they didnt provided those services.. now they are not even picking up our calls.. because they know that they have done sumthing wrong.. so kindly plz help us regarding this context.. i hope i l get a positive response from your side.. 18000 is not a small amount of money.. plz help us...
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Aug 14, 2020
Complaint marked as Resolved 
 
66 Comments

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i do agree with all the things being told about Rediscover clinic Gurgaon. Me & My friend had joined this clinic for slimming with different packages. but to our dismay there seems nothing in order at this clinic.
staff doesn;t know how to talk to customer. there is no time schedule. all the customers are yellking at reception for which they turn a deaf year. they had shortage of therapist & the one they have dosn't qualify for the job.
Most importantly they operated very unhygienic way . my friend had got some very serious skin infection because of there infected belts & towels.
I strongly recommended to all to not come under false influence & better join some gym or yoga instead for a healthy weight loss.

deepti
HI,

MY NAME IS NUPUR N I ALSO WENT TO THE SAME REDISCOVER AND THEY HAVE TOLD US THE SAME THING ABOUT REFUND
BUT NOW AFTER READING UR MAIL I AM VERY SURE THAT I DONT WANT TO JOIN...THANK YOU...
REDISCOVER SLIMMING CENTREAT LODHI ROAD HAS COMMITTED A FRAUD WITH ITS CLIENTS. I ENROLLED MYSELF AT THEIR LODHI ROAD CENTRE IN DEC 13 FOR 10 KG, 10 TT 10 G AND 5 FACIALS PACKAGE IN THE MONTH OF MARCH 14. AFTER RECEVING THE HUGE AMOUNT OF RS 15000, SUDDENLY WITHOUIT ANY IMTIMATION THEY HV CLOSED THE LODHIROAD CENTRE IN APRIL 14. AND FORCED ME TO COME TO THEIR SAFDERJUNG BRANCH FOR GK BRANCH. AS I AM STAYING IN NOIDA I ASKED THEM TO SHIFT MY CARD AT THEIR NOIDA CENTRE . THEY ASKED ME TO WAIT FOR A DAY AND THEREAFTER WHENEVER I CALLED THEM UP THEY HAVE NOT PICKED UP THE PHONES. REDISCOVER IS REQUESTED TO EITHER REFUND MY MONEY IN CASE THEY ARE NOT ABLE TO TRANSFER MY MEMBERSHIP TO NOIDA BRANCH. I WOULD LIKE DR KUKREJA TO INTERVENE IN THE MATTER AND RESOLVE THE ISSUE. THE REDISCOVER IS GETTING A VERY BAD NAME ON ACCOUNT OF THIS CRIMINAL ACTIVITIES. THE CLIENTS SHOULD NOT BE SUFFERING ON ACCOUNT OF THE INTERNAL PROBLEMS OF REDISCOVER SUCH AS OWNERSHIPS OF VARIOUS CENTRES WITH DIFFERENT PARTNERS.PL RESOLVE ASAP SO AS TO AVOID ANY LEGAL REPERCISSIONS ON THE REDISCOVER CHAIN

fraud

i hv paid 20000 to rediscover and they promised me that they will help me to reduce my weight in just a month but nthng happen the weight which i loose is by myself i want refund of my whole amount from them plz help to get rid of them
No star for this outlet. I was forced to do so, or else this message wont get posted.
Purchased a yearly package for myself and a relative costing around Rs.25000 and Rs.10000 respectively.
And suddenly this outlet is closed without any prior information.
How can such a big brand treat their customers in this way.
Nor was I refunded for the amount paid.
Well, not to forget the pathetic attitude of their staff and unprofessional-ism.
I was expecting at least a call from the other outlets.
I would urge people to stop visiting such outlets who cheat their customer.
abc d's reply, Dec 25, 2016
Hi, Please contact me . I have also suffered same.
Hi all,

I have also lost my money in Rediscover Clinic. They really did fraud.
They took 25000 from me & closed the clinic after giving 2 sessions.

We can take our money back if we raise voice & complain in team against them.
So I request you, Please club together & will raise complain in Police station.

Please contact on [protected]@gmail.com Once we clubbed then only we can do this.

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