Samsung India Complaints & Reviews

SAMSUNG LCD TV — Improper installation

I have bough a samsung LCD tv from ARCHEE ELECTRONIC ,PANVEL,NAVIMUMBAI and my samsung R/G code is [protected].After one week technician come to my house and installated the unit on wall with improper support on my absence .Please do needfull action.

SAMSUNG LCD TV — Samsung LCD TV

my samsung lcd tv not working since one mont and its just 5 month old. complained many times to cusotmer care but no proper response.executive always visited at my place and same answer parts not available.

LCD TV — for installing

I have bought a Samsung LCD TV on 02/11/10 from kohli broth ,parladh mkt,karol bagh new delhi-110005 ,India .I have called up the Samsung Customer Care for installing the LCD and nobody has turned up so far .It's amost more than three days.I am really Frustrated with the Customer Care.If I have to wait for so much time for a new installation then I am really afraid how many days I have wait for a Service Call !!!!.

Please help Us !!!!

Thanks

RAKESH KR. MAURYA
[protected]

I bought samsung Lcd tv but no one is came for installation @ chandrapur
my mbl:-[protected]

I faced the same problem and now when I placed a request for installation they are saying they would be charging Rs. 900 for wall mounting as its more than a month that I bought my TV.

I have been asked 6000/- they say my model is an import.

Call any body from Hardware shop they can do it for 200-300 Rs

Samsung AC — Worst Service

I brough a new samsung AC on Feb 2008, I was informed that 4 Free service will be done every three monts for the first year, but have not seen any service engineers for one year. The AC is not cooling at all the service engineers are not attending the compliants properly some of them who i have seen are not fit to do an AC service at all. I am not sure will the samsung try to provide a better service and a better product or we may not see any samsung AC products in future. Not only AC I also brought a new Samsung refrigerator on Feb 2008, i was told that the installation will be done by the service engineers but no one turned up till now, I am not sure if there is duplicate products in the name of Samsung sold in the market or Samsung itself is producing that kind of products.

they are a bunch of liars. I have given up on them.

Samsung AC — Samsung AC worst service in the earth

I would like to bring the notice that besides our complaint provided 5 wks before, NO ACTION has been carried out by Samsung AC. I keep getting a tape recorded message from their service centre. It is one of the worst treatment they can pass it to their customers. Not sure, how long we need to live with these kind of service providers. I am highly disappointed with their service.
Not sure when will I get a service from them.

Hence forth, think twice before you buy a product of Samsung.

Rgds

Natarajan
[protected]

Samsung window A.C — Samsung A.C. Worst Service

Sir,

We had purchased a SAMSUNG Air Conditioner of 1.5 Ton which stopped working within one week of purchase. Inspite of repeaed complaints and also their agent analysis that the compressor is not working they have not yet replaced the Air Conditioner . No supoort is being given to us by the ir service centre. We have spent so much money on it but the dealer M/S GOLD MOHAR IMPEX PVT LTD Kolkata 700072. Please help.

Regards.
Mohit

Dear Concern,
I have deposited my mobile to Samsung Service Center through Tata-Mela Offer on 8-Aug-09 due to my software gots corrupted.
They are not providing me any kind of status of my mobile even then they are not pickup my Mobile & Phone. Please resolve this issue as soon as possible. meanwhile i have called him 1000 times. i got irritated by such facility ..i lost my valuable time and effort in this.please provide me a solution for it permanently.

Res. Sir,
I' m here to inform u that i had purchased a handset L700, IMEI: [protected], S/N: RW7S605800E as on Date: 11th, August, 2009. I had Submit my handset as on Date: 14th, August, 2009 in MDR services india pvt ltd vikas marg New delhi-110092 regarding Complaint Notes: DISPLAY WHITE, Job No:[protected] for DOA. Till now i haven't receive any confirm date & Centre-In-Charge Mr. Satish & Ms. Rinky both are giving me date to date...As on 26th, August i had talk to Ms. Rinky, she comment me to response in 10mins., but after that her mobile was going switch-off. Nobody is giving a responsible response. .
Plz look into the matter & help me in solving this problem ASAP...



Regard's:
Manish Rana
[protected]

i had given my samsung cdma mobile for repair, after 3 days the set was returned back remarks cannot be repaired.
the condition in which the set was returned was shocking - it was without inside parts & no screws were there.

neither they repaired nor was left for others to repair.

poor responce given from SAMSUNG AUTHORISED SERVICE CENTER SHREE NATH MOBILES 51 GANESH PLAZA OPP. ROADWAYS BUS STAND BHILWARA 311001 PH. NO. [protected] service center
I SUBMIT MY CELL ON 11/8/2011 TO THEM PROBLEM IS AUTO ON OFF AND KEY PAD IS NOT WORKING PROPERLY
THERE JOB CARD NO IS 1401 DATED 11/8/2011 IN THE NAME OF KAPIL BHILWARA CELL NO [protected]
MOBILE MODEL NO. GT-B 3410
SL NO. RVDB300966T
IMEI NO. [protected]
DATE OF PURCHASE 18/4/11
PLEASE RESOLVE THE MATTER REPLY ME SOON
THANK YOU

SAMSUNG LCD TV — Worst Quality Product

Within 2 years the TV panel has gone. To change the panel Samsung service center asks the cost equivalent to the price of the new TV!!!!

I will never buy the Samsung Products...in future nor recommend to anyone

Samsung — MANUFACTURING DEFECT IN 20 DAYS

Dear Sir,
I bought Samsung Corby Pro B5310 on 18/03/2010. The product started hanging from the 20th day onwards. I was managing by switching off and then switching on. On 1st of May 10, the touch screen has stopped functioning. Since 1 & 2 were holidays, I was on my way to service center on the 3rd and suddenly another problem creeped in. The mobile started beeping and the display started changing on its own accord. When the service center personnel saw it, they too were perplexed as I was and they disassembled every component, cleaned it with a cleaning solution and gave it to me saying it was just a short circuit caused by permenant operated condition of some switch. Well, for the moment it was good. The service work order number was 1003. In less than 20 hours, the problem reoccurred and I rushed to the service center; by which time, another problem came up. The screen turned BLANK!!!! I was terribly distressed and I asked them to replace the mobile as the problem is a manufacturing defect and has creeped in well within one month of its purchase. We can't expect to get our expensive gadgets getmessed up and repaired in such a short spell of time. The service center personnel said, he can't get a replacement but can replace the faulty component and return in 7 days time. The Work order No. was 1081 dated 04-05-10. I called the Samsung customer care who were generous in giving me the ID Number ([protected]) but to NO help whatsoever.
I had been having very bad after sales support from Samsung people even with Window AC, Split AC, Washing Machine and about half-a-dozen mobile phones right from the R220 model.
I think it is unworthy to buy Samsung products if they cannot be confident on their products and resolve such clear cut manufacturing defects. They are sure to lose their reputation as a reliable company if this nature of support is not curtailed at the earliest.
with regards,
raj kishore
[protected]

Dear Shanky Sharma
My name is Moin I also thinking to purchase Samsung Corby.As i read about your experience i m wondering that whether i should going to purchase or not...!!! Please give me your vauable suggesion. My mail address is moinghori.[protected]@gmail.com and my contact number is [protected].

Dear Shanky Sharma
I am Chirag Pachori I am thinking of purchasing samsung corby but after learning about your problem I think I should go for Nokia 5230 so can u give me suggestionsd
My ID : c.[protected]@rediffmail.com

dr Shanky sharma,
I'm college student I'm doin a part time job to buy a samsung corby wen i read ur comment i was really shocked so plz suggest me to buy a QWERTY keypad mobile plz... Hope so that U'll suggest me... U mail me U can just sms me plz
MY ID: [protected]@gmail.com
MY MOBILE NO: [protected]

samsung is a great fake company.i too thinking to buy pro but as i am collecting information i came to know ie.even every model of corby is having some problems.i agree that it is electronic things there may be defect arose during manufacture but my dissatisfaction is, why company is not listening to customers.if once this trust will blow out then, even china company will also overtake samsung.

so i request samsung to take forward some actions.and after all its better to buy china mobile rather than samsung because i have never heared complaints that samsung is facing

rehan.

join to form teen united our mil ke bass karte hai company ko

please join me at my new id [protected]@gmail

Samsung Corby Pro — defective model

dear sir,
i am an army officer posted in the border of j&k in hard counter insurgency area.Mobile phone is the only means by which i stay connected with my family and friends.on 16 june,2009 i was gifted a samsun corby pro by my mother.she insisted that i should go in for a nokia mobile but i insisted on going for samsung...i jus wish i would have listened to her.today i feel disheartened and cheated. out of the 3 mths of possesing the mobile,it has been lying in the service centre for gud about 2 months...on 30 th june its keypad stopped working...i had to then send it to the service centre in jammu who returned me this mobile after about 7 days....then again after 7 days its screen went blank..i had to again send it to jammu for repair..the software had got corrupted n they lacked the technical competence to set it right so they had to send this mobile to chandigarh service centre..it came back after 35 days..again after 2 days its call pick up button stopped working ..again i had to send it to jammu service centre ..and it came back after 2 days...it was only yesterday that i had got this set back ...it worked properly for one day and today again its behaving irratically...its getting switched off and on on its own..once switched off its not getting switched on and though i am recieving calls but i am unable to answer them n its hanging....sir it takes 2 days to climb my post..and another 1 day to reach jammu from my location..so now you can well imagine the duration for which this mobile has been out..and once asked for a replacement it was outrightly rejected.sir may i please request you to kindly replace this set at the earliest orelse perforce i will have to move to the consumer court seeking justice for the poor qulaity of product,poor services and the mental harrasment caused to me.i am sanguine you would look into the matter at the earliest and replace this mobile and restore the reputation of this company once again in my eyes and my fraternity


capt dhruv aswal
[protected]
[protected]@yahoo.com

Samsung Mobile Corby Pro — bad service

first i gave my mobile for service as i have display problem,for 1 month the they were saying that mobile was ready but when i was going to get the mobile back ,they will be saying that ur mobile was not ready..after one month they gave my mobile but they damaged my camera and network card of my mobile. this is done my the pondicherry sri padma samsumgservice center. now i have to paid round 2000 rs. for my mobile due to this service center.........

I absolutely empathize with Capt Druv, I have also faced a similar problem. If there is any Samsung Customer care person he should respond immediately.

regards,
Suryanarayana
Hyderabad

I have samsung corby s3653, when i use widgets facebook and press login it says "Network connection error"?
PLEASE PLEASE HELP ME, AS SOON AS POSSIBLE...this happens with widgets, mobile browser, opera mini...when i brought it worked fined, but for now it shows, DNS FAILED when connected by browser and NETWORK CONNECTION ERROR when using widgets.

samsung corby s3653 — TRACKING

PLEASE TRACK THIS MOBILE

DETAILS ARE

SAMSUNG CORBY S3653
IMEI NO. 358040/03/137173/9
BATTERY NO. SAA12523B5/4-B

I do have the same issues with corby phone...But mone is bit crazy...
It works properly for sometime but at some instants the upper two rows of the menu list will not have the touch sensitivity, ...Yu feel like throwing yur mobile to the walls when the same happen when yu are in urgency to get some data especially from yur messages...WORST PHONE TO BE HONEST

ya, me too, i have s3653 corby, text msging is so fustrating, so irretating, and sms problem is also there, it says 500 text msg storage but just after 150, it says text box fulll.

my s3653 also same problems

i have problem with my touch pad not working properly.
so that i can do up and down touch also..
please please solve my problem...!

my touch screen are not working
what to do?

the touch screen of my samsung corby S3653W is not working anymore..my cellphoone has never been wet but now the touch screen is no longer working..

samsung s3653 touch screen price

samsung corby s3653 touch screen cost&available shop address pls

i have lost my samsung 3653 model mobile.my imei number is [protected].battery no - LCIZC22NS/4-B

i need currently used phone number

my email id is [protected]@gmail.com
contact number : [protected]

How do resolve the touchscreen issue in GT-S3653?

same problem touch not working sugest me what should i do water damage i have clean the mother board and change the conector and touch but touch not working post me the answer on my mail [protected]@yahoo.in please

same problem touch not working water damage i have change the conector and touch but not working

iam using corby s3653 mobile.touch not working properly if i pressed 4 button then appers 6 button and service centre dealers also nt responding they are neglecting my problem location mancherial dist adilabad

My samsung corby' touch screen is not working becoz of fall down in ground. kindly tell the price of touch pad.

my samsung GT- 3653w fone is not responsive for touch

DEAR SIR MY MOBILE SAMSUNG S5233 .HAS LOST AND MY EMI NUMBER :-357202/03/100344/6

MY MOBILE NUMBER [protected] I HAVE ON MY TRACKER ASO
MY EMAIL ID :- [protected]@yahoo.co.in

Samsung — REFRIGERATOR DOOR HANDLE

WE HAVE CALLED SAMSUNG ENGINEER TO REPLACE FREEZER DOOR HE HAD REPLACED. BUT MAIN DOOR'S HANDLE BROKEN. ENG. TOLD THIS IS NOT AVAILABLE. PL ARRANGE TO HANDL.
FOR UR KNOWLEDGE OUR FREEZE IS 5 YEARS OLD. BUT WE WANT PAID SERVICES. PL GIVE US UR VALUABLE SERVICES. SORRLY FOR TRBL.
OUR MOB. NO. IS [protected].
AWAITIG UR REPLY.
REGARDS
BHOPAL

Samsung A/C — our A/c is not working properly

Dear sir
i purchase a split A/C through Union Radio Sadar Bazar Jhansi . But till Installation To today our A/C is not properly working .i tell him lots of time and also complain to samsung service centre jhansi but no results.i am very dipress, i tell Mr. Sanjay Arora ( Union Radios ) or Mr. Usman ( samsung Service centre) but there is no results . and no sattisfictory working.

DEAR SIR,
(SAMSUNG A/C COMPLAINTS)

I PURCHASED SAMSUNG SPLIT UNIT A/C THROUGH RATHNA STORE TRICHY
NOW IT IS NOT WORKING SO IMMEDIATELY SEND YOUR AUTHORISED A/C MECHANIC
TO MY HOUSE,

DATE OF PURCHASE :4.9.09
BILL NO: 54/188133 (RATHNA STORE TRICHY)
MODEL NO:WH 2112086,

MY ADDRESS: JOSEPH RAJ, 261/B, ANNA NAGAR 4TH STREET,
KULITHALAI, KARUR DIST,
TAMIL NADU .
CELL :[protected] / [protected]

Dear Sir,
i am purchase from ur Dealer Cd Galary, Varanasi, Up. Model S722 Dated 07/06/2010 .
I am facing problem In Memory Card File not save & delete & phone very Slow .. but i am visited in ur dealer . dealers is reply plz visit service center. plz check the purchasee date. ur product is very poor

Thanks & regards

B.ranjan Dhal
[protected]
Varanasi, u.p

poor service after sales
I have purchased an split a.c 2 ton of samsung company. It is almost one year but no one came for service except once of times through the shopkeeper(from where we purchased the split a.c. As a matter of fact the company never ever bothered to make call for free service. after a long span of times we made a complaint and the complaint, the complaint no. is [protected] pl. do something so that the problem of the ac may be sorted out. Its very embarrassing that such a big brand don't even pay attention on the sales after service. I am hopeful my complaint will be sorted as its earliest.
and service center give me job-sheet they didnt mention date of receiving and work order no.(job no).
and they told me faulty part not available in india, its came from korea.
and call centre tell me your complaint register on 31 march 2010.but they received on 3rd march 2010.
in between 3 march-31 march where is AC, plz clarify me.
i hope u understand my problem.
wbr
ashok goyal c/o
d.k.goyal
[protected]
60/310/a/2
agarwal cloth store, kheria mode
agra, up

I have purchased an split a.c 1ton of samsung company. It is almost one year but no one came for service except once that to after calling n no. of times through the shopkeeper(from where we purchased the split a.c. As a matter of fact the company never ever bothered to make call for free service. after a long span of times we made a complaint and the complaint , the complaint no. is[protected] dated 04.4.10. pl. do something so that the problem of the ac may be sorted out. Its very embarrassing that such a big brand don't even pay attention on the sales after service. I am hopeful my complaint will be sorted as its earliest.
I regularly chased to customer care department but they did not care for me. Now, it is Samsung's liability to solve my problem immediately & compensate me for facing harassment.
bye
Anil k. Singh
Advocate
[protected], [protected]

sir/mam
i purchase the samsumg LCD monitor from delhi eight month before now the on off switch is not working then i give it to samsung care center center in 26/march/2010 but when i call the custemer care center for progress they give no any response properly always says not yet repaire switch call me after two days when we call after two days they says call me after lunch & they are save our mobile no. & most of time dissconect my phone call.
sir i am doing the job in pathology laboratory i need every day print report between 150 to 200 but i have no moniter then i print the report in other laboratory please help me
now last 18 days they are not repaired my monitor

PURUHOTTAM SINGH
[protected]

i have a samsung fridge with me which needs a spare
my model is 22 num 400 ltrs
i nee a spare sr4iema defrost censor
if it is available any where pls email me [protected]@rediffmail.com or mobile num +91-[protected]
thank u