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Samsung India Complaints & Reviews

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Updated: Oct 17, 2024
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Samsung India reviews & complaints(18898)

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S
swarnaT
Oct 17, 2024
Dec 16, 2024
This thread was updated on Dec 16, 2024
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Non working of LED TV Screen in just four years of purchase

Since some days my Samsung N4310 series LED tv's screen is not reflecting and for the same I have lodged a repair request. Engineer, who was visited today and informed us after seeing the TV parts that the picture tube is gone. it needs to be replaced and cost around Rs. 9500/-. I am surprised by hearing this. In just 4years the TV of Samsung company, a brand image got damaged. It is very unfortunate how this type of things happens. I have...
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Heeru Wadhwani
from Bhopal, Madhya Pradesh
Sep 24, 2024
Dec 16, 2024
This thread was updated on Dec 16, 2024
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Mobile in Warrant period Purchsaed on 14/02/24

Address: B-16, SURENDRA ESTATE JANKINAGAR, CHUNA BHATTI, BHOPAL 461016

I visited Service centre MP nagar Bhopal with Samsung Mobile model SM-A346ELVCINS Sr No RZCWC0C3V4A as mobile was not charging.
as mobile was in warranty peroid and it was not charging due to internal problem old parts donit have any moisture or damaged, and they were not willing to repair the circuit and charged Rs 1216 and issued E receipt [protected] dated 23/09/2024.
my issue is within warranty period they should not charge...
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skssonu1104
from Lucknow, Uttar Pradesh
Jun 25, 2024
Jun 25, 2024
This thread was updated on Jun 25, 2024
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Samsung monile m34, internal screen damaged without any damage of protection glass above it

Address: lucknow

Samsung mobile m34, internal screen damaged without any damage of protection glass above it, not evan a scratch is there on the glass above the scree (that is broken). now he denied to consider under warranty repair.
date-24/06/2024
now i want repair under warranty.
bill no-[protected]
purchase date-16/07/2023...
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Rutviba Zala
Jun 17, 2024
Jun 18, 2024
This thread was updated on Jun 18, 2024
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unresolved display issue on samsung galaxy m52 after software update

Product Details:
Model: Samsung Galaxy M52
Purchase Date: 20/01/2022
Issue Faced: Green and pink vertical lines on the display immediately after a software update.
Incident Description:
Initial Contact: After encountering the display issue, I promptly contacted Samsung's customer service.
Service Center Visit: Following their instructions, I visited the authorized service center after a frustrating...
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Sudha@1999
from Coimbatore, Tamil Nadu
Jun 14, 2024
Jun 25, 2024
This thread was updated on Jun 25, 2024
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continuous issues in my samsung tv within 3 years

Dear Support Team,

I hope you are doing well. I am writing to let you know my frustration and ask for help with the continuous issues I have been having with my Samsung TV, which I bought three years ago. I purchased the TV on 28.08.2021.

Despite being a loyal customer and choosing Samsung for its reputed quality, I have encountered multiple problems with my TV over the past three years.

Here...
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praadventra
from Mumbai, Maharashtra
Jun 8, 2024
Jun 17, 2024
This thread was updated on Jun 17, 2024
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samsung galaxy s21 fe 5g, hanging, rebooting, battery draining, touch not working after software upgrade

I purchased my Samsung Galaxy S21 FE 5G (Model Name: SM-G990E/DS, SM-G990EZAIINU Serial Number: R5CT428K17K) in April 2022, through Reliance Digital in Hyderabad location.
Unfortunately, With software upgrade on 06TH February 2024 . My mobile started seeing below issues
Samsung Galaxy S21 FE 5G, hanging, rebooting, battery draining, touch not working after software upgrade.
Software upgrade will impact the mobile this...
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Vinodfca
from Mumbai, Maharashtra
Jun 8, 2024
Jun 17, 2024
This thread was updated on Jun 17, 2024
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Green line on Display of S21+

Address: Mumbai

Of purchase.

I hope, I was able to answer your query for today?



The Support executive mentioned that the display replacement for free would have been done, had it been given before 30 April 2024. But since, I have raised the request now, I will have to pay for display charges.

I mentioned I was not aware of such communication and till 30 April 2024, I did not have any problems...
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vinodk6182
Jun 5, 2024
Jun 17, 2024
This thread was updated on Jun 17, 2024
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Address: haryana

I bought online sansung ac on 4/4/2024 from samsung app store. After installation product started with big noise like auto, next day i called customer care and registered a complaint.
After several calls and complaints a service man visited me and he inspected the machin and did some repairing.
Then he switch on ac the noise is minimised but not totally stopped since then same problem is there. Later on i mail to ceo office and they requested me send videos.in next mail i send the video in which anybody can clearly hear the abnormal noise but they said ac is working normally and the noise is normal thing and we cant help you any more.
Samsung India customer support has been notified about the posted complaint.
Dear Customer,

Greetings from Samsung!

Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.

Best Regards,
Samsung
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    P
    Piyushnit
    from Jamshedpur, Jharkhand
    Jun 5, 2024
    Jun 17, 2024
    This thread was updated on Jun 17, 2024
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    1.63 m S95C OLED 4K Smart TV

    Address: Chennai

    I have ordered this product from Samsung India corporate store (Order id - [protected]) on 29th May, 2024. The product which is bound to Jamshedur was shipped through Delhivery and promised delivery date initially was 4th June. But the package is now lying in their West Bengal warehouse since last 2 days and there is no movement. Delhivery guys are conveniently increasing delivery estimates by 1 day and saying your package is on time. I logged...
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    KANHAIYA PARASRAM GANGWANI
    May 30, 2024
    Jun 3, 2024
    This thread was updated on Jun 3, 2024
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    Note 20 ultra samsung mobile

    Address: nagpur

    Purchased the Samsung Note 20 Ultra bearing model number SM-N986BZNGINS and serial number RZCN70084WM from samsungr by paying huge amount considering the premium smartphone, but after using the same, during the regular use of the phone noticed a thin blue line on the screen, which was evidently a software-related issue. Accordingly promptly reported this discrepancy to the dealer who subsequently after consultation from the customer care...
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    sattiksamanta
    from Kolkata, West Bengal
    May 15, 2024
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    Address: Kolkata, West Bengal

    Complaint Details:
    - Issue Start Date: Over a month ago[protected]
    - Nature of Issue: Unresolved technical issue with the product
    - Complaint Numbers: [protected], [protected], [protected], [protected]
    - Staff Member Involved: Bakul Pramanik, Biswajit Mondal

    Summary of Complaint:
    The customer has been facing issues with the Samsung product for over a month. Despite numerous attempts to resolve the issue through the service center, the problem remains unresolved. The customer has lodged several complaints, but there has been no substantial follow-up or resolution. The customer has also experienced dismissive and disrespectful behavior from a staff member at the service center. The customer is seeking immediate intervention and resolution of the issue.
    Samsung India customer support has been notified about the posted complaint.
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      M
      Manishnivaan
      May 6, 2024
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      Refrigerator

      Address: Flat no 520 nandighosh apartments komapalli goilundinroad

      I hv a complaint regarding ur service person who is frequently telling he will come frm last 3 days but still not cmng
      Name is sibaram choudhary
      Do hell with ur service
      Frequently saying yes but now not rcvng calls
      Wht is this. Totally dissatisfied wt ur system...
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      M
      M146
      Apr 29, 2024
      May 6, 2024
      This thread was updated on May 6, 2024
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      Samsung authorised veetee communications pvt ltd

      Address: Samsung authorised veetee communications pvt ltd Lingavel Tower, no. 1,100 Feet Road, Velacher, chennai-600042

      Certainly! Here's the corrected version:

      Respected Sir/Madam,

      My mobile handset is currently experiencing a blank display issue. Therefore, I am planning to visit the Samsung Mobile authorized service center located in Velacherry, Veetee Communication.

      I intend to visit the service center on Friday[protected] morning at 9:50 AM. Upon arrival, I handed over my handset to the service engineer....
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      ananthu_rn
      from Thiruvananthapuram, Kerala
      Apr 23, 2024
      May 3, 2024
      This thread was updated on May 3, 2024
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      S21 Fe

      I am writing to register a complaint regarding the service request for my Samsung S21 FE Exynos, as documented under Service Request No. [protected].
      I purchased my Samsung S21 FE Exynos (Model Name: SM-G990E/DS, Serial Number: R5CT42T21ZK) on 25TH September 2022, through JIOMART. Unfortunately, a disturbing white vertical line appeared on my display on 06TH February 2024, following the latest software update received on 26th January...
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      dcyaho
      from New Delhi, Delhi
      Apr 23, 2024
      May 15, 2024
      This thread was updated on May 15, 2024
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      I have purchased new Au7600 4k led uhd tv and from the first day when installer open the box and switch on the tv in tv black spots and black 2 lines are showing and samsung installer said sir this spots and lines will be removed after few hours but nothing happens like that and I was complaining to greater noida service centre since more then 10 days I have shared pics and videos with them of what problem I am facing in my new tv but they don't bother at all no response coming from samsung greater noida service centre miss kumkum is taking care of my complaint as per them and I have shared all pics and video with her but now she even not picking my ph up I want my refund to be initiated as soon as possible this kind of behavior is not tolerable please help me i want the best solution
      Samsung India customer support has been notified about the posted complaint.
      Apr 23, 2024
      Updated by dcyaho
      2 black lines are also coming in tv
      Apr 23, 2024
      Updated by dcyaho
      I have purchased this led tv on 10 April and on the same I am having trouble in new tv but samsung us not listening at all
      Dear Customer,

      Greetings from Samsung!

      Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.

      Best Regards,
      Samsung
      dcyaho's [Complaint's author] reply, Apr 25, 2024
      9810788541
      Chopradevanshu@yahoo.com
      Dear Customer,

      Greetings from Samsung!

      Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.

      Best Regards,
      Samsung
      dcyaho's [Complaint's author] reply, Apr 25, 2024
      Chopradevanshu@yahoo.com
      9810788541
      I have received call from samsung regarding my complaint and they said that we will sending ur complaint to the head department of samsung. u will receive call within 24 hrs from our head. but still there is no call and no response from there side. Please help me i want my replacement otherwise refund. please take strict action against samsung india. I think they dont care that costumer log a complaint against them in consumer complaints. I think this is hardly matters for them please help me in this and provide me best solution as soon as possible.

      Hi, i have given the resolution of refund by Customer Experience Manager Mr. Abhishek jha (Samsung) .. but in between all these days.. my2 emi's has been punched and processing fees ...gst...Foreclosure Charges has also been charged. I have asked them to refund me these charges as well.. but the are refusing to refund this amount.
      Kindly look into the matter.
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        R
        Rajesh9126
        from Hyderabad, Andhra Pradesh
        Apr 18, 2024
        Apr 22, 2024
        This thread was updated on Apr 22, 2024
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        We buy tv not returning

        We buy tv we thought it's smart tv but it is normal tv we want to return tv
        Order id [protected]
        Order no [protected]
        Phone no [protected]...
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        ShivamSoni1234
        Apr 17, 2024
        Apr 24, 2024
        This thread was updated on Apr 24, 2024
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        samsung galaxy book 4 360 (model number np750qgk-kg2in) refund money

        Address: Dhanbad, India

        Despite numerous attempts to contact your support team via phone calls, messages, and email, I am still not getting any response for my issue.
        This is a really big disappointment from this large company as I have wasted a lot of my time and effort chasing to resolve my issue.

        Dear Samsung Support Team,
        I hope this email finds you well. My name is Shivam Soni, I am writing to express my deep dissatisfaction with...
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        samitshinde
        from Mumbai, Maharashtra
        Apr 2, 2024
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        Samsung galaxy s23 mobile

        Recently purchased Samsung premium segment phone Samsung s23 model no-SM-S911BLIBINS from Samsung official store at vile parle Irla Andheri west Mumbai on 28 February 2024 after few working days I found black flicker dot and lightish black spot on display so i submit device at near by service center on 27 march 2024 at j.b. Nagar chakala Andheri east I came to know by Samsung technician it's has a defective display we would change in warranty...
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        Ashish Pitale
        Mar 29, 2024
        Mar 30, 2024
        This thread was updated on Mar 30, 2024
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        Samsung M31 MOBILE

        Mobile touch screen was not responding .At the same time I could observe that I was able to call the phone, alarms were working .This probably happened due to exposure to moisture during the Rangpanchami event .Please note that the phone was securely kept in a plastic bag hence should not be considered as accidental insertion in liquid .Apart from the touch screen the side buttons such as volume and on/off were not responding . Visited your...
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        Amani adda
        Mar 28, 2024
        Mar 30, 2024
        This thread was updated on Mar 30, 2024
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        Samsung AC

        I bought an air conditioner two years ago, and now it's displaying an EC error. I attempted to lodge a complaint via phone, and a technician came over. However, without inspecting the unit for any faults such as gas leaks or internal issues, they simply suggested replacing the outdoor unit to resolve the problem. After their departure, the issue persisted. Despite my repeated attempts to contact the service center, they haven't sent anyone...
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