Samsung India Complaints & Reviews

I have faced problem in Feb Month. Purchased a samsung microwave oven on 6th feb, 2010 from Relience Megamart Pune.
Samsung Executive came to my house on 27th Feb, 2010 for demonstration after making several calls and creating mental pain.
Customer care is also pathatic and they really have a stubborn attitude and very rude. They do not know how to talk with a customer.
I have made up my mind not to go for any samsung products in future and i request you all not to purchase this organization's any bloddy hell products.

Samsung Mobiles — Regarding After Sales Service

Dear Sir,

Good After noon.
Hi, Myself Vinod Sawda A Sumsung Iskara (S-379) CDMA Customer From Satna M.P. I have Purchased New Iskara CDMA Handset on 06.08.2009 & After 15 Days i got the Problem on the handset that Handset is Droping the Network. 1st i Didn't know that in Satna Samsung Having Any Service Centre, I went that Retailer From Whom i have purchased the handset then he suggest to go to Samsung Distributor Point at Satna Marketing, i Meet Mr, Anil Dhanwani Their & he suggest me to go to Samsung Service centre which is saturated at Jai Stabh Chowk by the Name of "Chacha Enterprises", I meet Mr. Gudda there Which behavier was not so good for me also i feel that he was not taking interest regarding the same, but he take the handset & gave me time till evening & also no job sheet given by him, in evening i went there then he said that we dont have software of this handset so i will talk with my bosses & inform u tomorrow, i said ok. also i went there on next day he said that handset is ok now, i saw that there is no software istalled on the hadnset coz phonebook & other memories was not reseted. then he said we have done hardware work on ur handset. 1st of all i want to infor u that i know mobile repairing software & hardware both but i left it coz i got the job in Reliance Communications. i saw there is no screw opened means he didn't do any job on the handset from 2 days. on same day i got the same problem again & i gave the handset again to Service Centre to Mr. Gudda then he said i will check the handset give me time till evening, at evening i went then he said left the handset till morning. in Morning when i went then he's saying that handset having no problem Reliance Having Network Problem so u r Facing the Same. I told before that i m in Reliance Communications, if Reliance having Network Problem then Why Iskara HAndset Only getting that i have LG handset Why its Netwrok not Dropped. Then He didn't do Anything in 4 Days & return the handset as previous Condition.

I have Sent Mail to Samsung Officers on 2nd Oct on (sachin.[protected]@sskinfotech.com, ghanshyam.[protected]@sskinfotech.com, samsung.[protected]@yahoo.com, philip.[protected]@sskinfotech.com)but didn't got the reply yet

Regards,
Vinod Sawda
Reliance Communications
Satna
Mob-[protected]

verry sweet mobile

samsung pc suit can not be installedto my pc. what the problem to instal.pl mail me the procedure to instal.

samsung metro S3310 — problem of data transfer (via) to memory card, no bass support, f.m error

There is no data transfer directly to memory card in mobile, No proper bass support sound in mobile, and always shows F.M ERROR

i am dissatisfied about customer service samsung

Well, this is true..there is some problem with NPS from Samsung, and they should really do something about it, butyou can still acess your mobile to transfer data from and to PC as well, use it to connect to Internet.
I was also struggling strong enough to get it connected to NPS, but all was in vain, follow the two steps, and you would be able to do everything thata you could do with NPS, without actually opening NPS at al..
1. To Transfer files between PC and Mobile - Connect the mobile in mass storage mode to pc, this makes the PC read your mobile just like a memory stick/pen drive, and you can easily access the files.
2. To connect to internet - check in Phones & Modem Option in Control Panel of your system. If you see Samsung USB Modem, then give a call to your ISP, they will give you a command line code, that overrides the requirement of NPS to handle the phone as Modem to the internet, and even without opening NPS, you can browse through your websites..like I am doing now.

Yes of course, the speed is slow, but then its not the phone problem, its your ISP problem and data traffic in the network!!


Initially, I was thinking to change my handset itself..but now..it has turned up sort of flawless...and with the rate of S3310, comared to any Nokia with same feature..SAMSUN METRO S3310 is the BEST!!

i have a bass system problem with my samsung s3310

samsung metro S3310 — Balance is reduced when switch on the phone

Dear Sir / Ma'm,

I'm using SAMSUNG Metro S3310 mobile phone. Now When I switch on my phone, balance from my account is deducted by Rs.1.5.

Now can you just provide me the solution why it is happened ? And what is the best solution ?


VILISH

plz deactivate mobile tracker from ur mobile !

But mobile tracker is activated when you are replacing your sim card ... Is it so ???

Samsung India/Microwave — Non working of Microwave since two months

I have complained about not working of my Microwave with the coustomer care for Samsung India on 09/02/2010 and a reference No. has been given to me [protected] by service call center. No action has been taken till then, even so many times phoned them.
Again I visited website of Samsung India Electronics Pvt. Ltd. on 16/03/2003 and register same complained in reference of above complained on their contact to us page, again they provided to me a new reference No.[protected] and I still waiting for their responce.
No one is listning kindly help me.

Samsung Services in India is very poor and I definetly suggest to new bayer plese confirm about the services SPACIALLY before buying any Samsung Product.

11th Planet - Mobile Shop — Mobile Service not done properly

Dear Sir,
We had given a mobile sony erickson K530 for service in the near my mobile service shop. The service person has collected Rs3100 for servicing the mobile now he deneys that we had given the mobile itself. Please help us in getting the mobile back. We don’t know whom to contact regarding this.

Regards
Manikandan K
=91 [protected]

I surely agree to you.

Samsung is manufacturing mobile phones. Their customer support is same as well.

There is no escalation levels for non performance.

I would nver buy Samsung product in future

Samsung — Complaint pertaining to CDMA handset

Hello,

I purchased a Samsung CDMA mobile phone (Guru - SCH519 with IMEI # - A0000017C54DB3) on[protected] from Akash Electronics, G-4, Upper Ground Floor, Savitri Market, Sector-18, Noida. Since then I have been running into issues related to voice clarity, presumably due to call drop.

Initially, I was under the impression that it was a network issue. However, I realized a month later that it is a problem with the handset itself.

I have visited one of the Service Centres several times to get this problem fixed. Here's the address -
GNH Telecom
1st Floor, Tilak Bhawan, Sector - 27, Noida

My complaint was attended to just once (out of those multiple visits) and that too didn't help as the problem is still persisting. On numerous occasions, i was told that the problem couldn't be fixed due to unavailability of spare parts etc. I believe the phone was repaired incorrectly even after I clearly explained about the exact issue (call drop). Apparently, the mic was changed. On bringing this to the staff's notice during my recent visit to the service centre, I was told that the problem could be with the mother board and that couldn't be fixed due to its unavailability.

After going through this my patience has ran out.

Thanks!
Sushil

Samsung CDMA Handset — Hang and many issues

It's very frustrating to tell you that i purchased Sumsang CDMA MPOWER Muzik handset in 16-March-2010 and not working properly.
I have already given my handset 4 times in last 5-6 months and still i am facing same problem. Today it is in again in the center....SW work already done 2 times but there is fault in handset as many times mobile is not reachable mode and in hang mode.Now i am using simple handset to get my calls.Mobile battery already drained in 5-6 moths with is also socking.
I am having same handset with my frd which is working fine from last 2 yrs without any issue.
Kindly check and try to change the handset if possible.

Need to change the handset so that i can use this...


Handset Details:-
Model No:- SCH-F379
IMEI NO:-A000001D56402F


Waiting for your early and positive responce.

Anurag
[protected]

Samsung/C-3010 — Replacement of Mobile Handset

I had bought samsung mobile C3010 on 14/05/2010 on from M/s. Hi-line M-5 Connaught Place, New Delhi-110001 with Airtel connection. On 15.5.10 the connection was activitated, but the service was not found to be satisfactory as the person whom I talk to through this phone is unable to hear my voice. As the hand set seems to have some manufacturing defect, I had returned the same to the dealer- M/s. Hi-line on 18/05/2010. Since then, inspite of almost daily follow up, New set has not been given to me till now.
PL INTERVENE IMMEDIATELY.
Regards
R. Rajagopalan
123, Samrat Apartment,
B-11, Vasundhara Enclave,
Delhi-110096
M-[protected]. Tele.:[protected]

samsung mobile-metro 3310 — dictionary upload

1. Is there any method exist to upload the dictionary in it
2.How locktime of keypad can be increased.

Samsung/Mobile METRO3310 — Dictionary upload

1.Is there any method exist to upload dictionary in it since it shows unsupported file if it is done.

2.How keypad lock timing can be increased

i have a samsung gt s-3310 mobile phone. i am just want to know that can i install any software in this mobile as install in nokia phone

GBRX

I cant install any softwares or .jar files into my mobile gt-s3310 by the computer because when i install the software in the mobile i am click on the file then mobile shown the message unsported file format what's happen please solve my problem immediatly

i have a samsung gt s-3310 mobile phone. i just want to know that can i install any software in this mobile as install in nokia phone.

it happens same to me any sugessions

i cant install any softwares or .jar files into my mobile gt-s3310 by the computer because when i install the software in the mobile i am click on the file then mobile shown the message unsported file format what's happen please solve my problem immediatly


and I WANT TO KNOW ABOUT THE SOLUTION

I am unsure of many other softwares that you can install but I could install softwares like GMAIL, ICICI Bank Account, skype etc... just google for these softwares and you can istall by following those links sent to ur mobile. I am not sure which softwares you are all trying to install

i have install a mp3 player but i can't comleat it a warnning msg is appear that file format not sapported pleas tell a appropriat file format or jow to install sw in my sam gt3310 metro mobile

sir, i have samsung s3310 set. When i try to open the.txt file or any file whose format is in pdf or .doc, it display the message unsupported format. plz, tell me how to open a fiel of .txt format on samsung s3310

i forget my phone lock code
thn wht i do?

i want to install softwares but which type of softs i can install
plz suggest me
and send me some softwares for it and i also need one dictionary

i cant install any softwares or .jar files into my mobile gt-s3310 by the computer because when i install the software in the mobile i am click on the file then mobile shown the message unsupported file format what's happen please solve my problem immediatly

Hi all,
U can do one thing just download .jar to .jad converter and convert the .jar file to .jad or in any format
and then try to install it in ur mobile.
Good Luck.

SIR, I HAVE S3310 MOBILE. HOW CAN I INSTALL THE MEDIA & MOBILE SOFTWARES?

dear sir,

how can i install application in samsung s3310, i want to install hindi to english dictionary, its very urgent for me kindly help.

Regards,
Naveen
[protected]
Gwalior

respected sir/madam,

as per other's problem the same problem is arrise with me that is .jar file is not support in my mobile.
so, please give me right suggesion as possible as early... i m waiting...

i am using samsung mobile S3310 how can i clear add recipients list in create message please help me

i am using samsung gt-s5610k after i done master reset now i cannt install any softwares it says invalid jar file. before i can install all softwares. pls help me. my id kunduru.[protected]@gmail.com

i have just started using samsung gt-s5610k.plz help i cant able to install any softwares it says invalid jar file. plz help.

earphone replacement

i have informed the Samsung service center tekri near police line(udaipur) about the problem (on 30/4/2014), but not having solution (reason not in stock) they gave me the other date and still the product was under replacement warranty.

waterfall inside when electricity cut off

Dear Sir, When electercity cut off then water continuously falling outside the reffrigrator. ... l Ashwani Rana Vill Alampur Sai PO- Alam pur Near DAV School Distt: Kangra-176082 [protected]

fridge door problem

fridge door problem

mobie

continusly problem

I don want to buy this product after reading the review.

I buy a samsung power bank but now after reading review i want to cancel my order. So plz cancel my order. My order no is- [protected]. My frnd purchase a mi power bank from you. When he received the orde he got a damaged power bank. He told me after i buy this product. So plz dont dispatch my order.

First of all, make sure your GPS/Wi-Fi and 3G are off when not in use -- this drains battery for nothing as hell. Second, charge battery like you suppose to charge: start charging only when battery is fully drained, turn off the phone and then charge. Turn phone on after it's fully charged, and then watch how it's going on.

I purchased a jet less than a week ago, the battery life is really bad! I have only made 1 call and have turned off all the battery draining things on my phone, most of the time i text, could have gone for the tocco but decided that you pay for what you get! Does anyone know if i change the battery will it make any difference? thanks

Name : Pavan Namdhari

My Concern:

I have to report a fault with Samsung Corby Pop C3510 as unable to play videos and change wallpaper on intial screen..

You can call / message me on [protected].

Really annoyed customer wating for a favorable and earlier response.

With Regards,

Pavan Namdhari

dear samsung,

Last month I bought a new samsung corby GT-s3653 .Few weeks later i saw that the topmost part of the touch screen was not working . When i went to the service centre they told me that they had not seen such a problem with any of the touch screen mobiles.They said that if there is a problem with the touch screen the whole touch screen would not work .But in this case its not so. What should i do now?

Please give me a solution .

my number is [protected]

with regards, areally annoyed customer,

Varun Santhosh

name : ankit choudhary
i bought a samsung corby plus GTB3410 mobile almost 1 month ago. my phone restarts again and again when i starts FACEBOOK and some other music folders. i am very annoyed with your non- satisfaying services. what to do ?? reply
email--- [protected]@gmail.com...

Samsung Mobile — locally lcd plus casing not available

sir once a day my mobile fallen thatsway casing or cover including lcd were damaged i wants buing the newly but sorrry to say local markit have not available casing cover lcd etc please provide to me i will be buing by you my mobiloe model is samsung 660 i hope you doing something for me my mobile no is [protected] email [protected]@yahoo.com

I m having CorBy GT-S3653CYANINU serial no.- RD9sb86093p got a display problem. have given my mobile in service center
SHRIRAM KHRISHNA ENT.
Frist Floor Satguru
Complex,
AHMEDABAD
Call center[protected]
Mail- support.[protected]@samsung.com
Phone[protected]

Complain- I have given my mobile to the above service center on 3st of july and i didnt got any responce till now(ie. 17th of July). When i call them they always exceed the date. so i request you to take an action against them.

Sunay K Patel
[protected]@yahoo.com

my samsung mobile not connect to email inbox.

Samsung — Replacement of Fridge

We bought the products Refrigurator Model # RT28M of Samsung from Shah`s on
[protected] with their Invoice # RPCSL-1831 dtd:[protected]. The Demo was
given by Samsung on[protected], and we found the fridge found damaged, and
we informed to the distributor for replacement, and there was no action
from them ( spoken to Mr.K.V Ramana ), and finally we called Customer
care and registred via complaint # [protected] dtd:[protected].

and finally we got a call from Mr.Wali of service Head - Samsung Customer
service saying that Samsung is not responceable for this defective and the
distributor ( Shah ) has to take care of this replacement . and we called
Mr. K.V ramana of Shah, and there is No Action from him. and they are
least botherd of our Money spent to Buy this Fridge

and after a frequent calls they have agreed to give replacement for my fridge through Distributor and till date after 4 months it is not replaced yet, when ever we are calling the readymade answer from them is the stock of the same model is not avaiable yet and will be replaced once received

Kindly Help me to get the replacement and if possible compensation too


Distributor details as follows

Shah Electronics & Home Appliances Pvt Ltd
Address : Shop # 4-2-16 to 18, R.P Road, Secunderabad
City : Secunderabad
State :
Zip : 500003
Phone : 23461949

Thanks and regards

Jaganathan.C
Hyderabad.
[protected]