[Resolved] Samsung Washing Machine / Wt 7800 — NOT GETTING PARTS FROM YOUR SERVICE CENTRE

MANOJ KUMAR PRUSTY

from Bhubaneshwar, Odisha

Dec 12, 2011

Address: Mayurbhanj, Odisha

Sir,
I have purchased a samsung washing machine (WT 7800) on 13/10/2005 (Seriel No - 226zcya00701). My safety cover and inner lid broken and I have booked to the nearest service centre at Keonjhar, Odisha before 25 days. Till date neither they replace the same nor givving suitable reply for replace. Please help me. If replacing will not possible then let me inform I will purchase a new one.

With regards

MANOJ KUMAR PRUSTY
KARANJIA (WARD NO-2)
KARANJIA
MAYURBHANJ
ODISHA - 757037
MOB - [protected]
PHONE[protected]
e-mail - [protected]@yahoo.com

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Aug 13, 2020

Complaint marked as Resolved

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Samsung India Customer Care

from Pune, Maharashtra

Dec 14, 2011

Verified Support

Dear Customer,

Thank you for becoming a patron of Samsung product.

We sincerely regret the inconvenience caused to you. We have forwarded your concern to our department. Our service specialist would get in touch with you shortly.

We appreciate your patience and request you to bear with us till then.

Thanking and assuring you for best services always.

Customer Satisfaction Team
akhilesh.[protected]@partner.samsung.com