Sbarro Restaurants India Ltd — Non Availabilty of free drinking water and excess charge on packed mineral water

I visited Sbarro outlet at Nehru place, New Delhi where on requesting for drinking water during lunch i was told that the outlet do not provide any free drinking water services quite contrary to most of reputed hotels and other similar outlets. On buying packed mineral water they charged me 21 Rs despite the print price of 15 Rs on the bottle. In such a scorching summer i think its a responsibility of any hotel to provide free drinking water to any guest or atleast should not charge above the print price. The above incident has led to serious mental agony and physical discomfort that is solely attributed to irresponsible and grossly arrogant behavior of Sbarro Restaurants ltd.

Through this complaint i intent to seek redressal of my mental and physical grievance caused by Sbarro Restaurants ltd.
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I agree with the statements aforesaid and have had a similar experience with sbarro, Nehru Place. I am amazed at the daredevilry of these so called and self-proclaimed "upmarket restaurants". Inspite of the existing regulations pertaining to serving of clean and normal drinking water as per the standards, these people coerce the public to shell out more money. they are nothing but modern day "THUGS". It is high time the concerned authorities took note of restaurants such as these and cancel their licenses with immediate effect for causing harassment and mental agony to public in general.

Ravi

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