[Resolved]  Sbi And ICICI Bank, Agra Road, Aligarh (U. P.) . — I not received amount 11000/-Rs.,but debit from my account

Dear Sir

I am Ankur Kumar Varshney. My A/c No[protected] and ATM Card No.[protected] in State Bank of India, Madar Gate Branch, Agra Road, Aligarh(U.P.-202001).I am in need of amount Rs.11000/-, that time the ATM Machine's of SBI Bank is not working properly. So I try to Withdraw amount Rs.11000/-from ICICI Bank ATM ID No.S12505CW at Afternoon On Date[protected], Gandhi Park Branch, Agra Road, Aligarh, but I not received such amount from ICICI Bank ATM . After two days On Date[protected] when I check my balance I found Rs.11020/- debit from my account. But I am not getting even a single rupee from that money. After that I went to SBI and ICICI Bank many times, but there is no any response from both Banks. Now it is near about more than 2 Months. I am in need of money.
So, kindly request to you please give me guidance and help me to recover my money by Bank.
Sir, I am a poor person I generate money for livelihood by teaching tuition and I am not having job. In such a situation people are harassing by not returning my money.
Transaction details are following.
ICICI ATM ID NO.:-S1CW2505
ATM Card No.:[protected]
My A/c No[protected]
Date:[protected]
Time:- Afternoon
Phone No:.-[protected],