[Resolved]  SBI Bank Complaint — Atm transaction failed but amount debited from account

Address: Faridabad, Haryana

Hi Sir/Mam,
This is Baljinder Kaur.I have an account in SBI,Kurukshetra (Bank Code : 724).On 25th Oct 2010 i was withdrowing amount 1000 rs through ICICI ATM (ID S1CNo745),Faridabad Sec 16.It said Transaction failed.But same day my 1000 rs were debited from my account when i checked online statement.I tried a lot to contact customer care but they responded that i have to put mannual application there.even i filled online complain form available at SBI website.Log a ticket through my online user id but no action was taken.This is really very bad service which Goverment banks are providing in the time of computer technology,compare to private bank.Pls help me out in getting my amount back.Beacause i am staying in Faridabad and my account is in Kurukshetra.
My SBI saving account number is:[protected]


Regards,
Baljinder Kaur
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Aug 13, 2020
Complaint marked as Resolved 
 
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Hi Baljinder,

We're from ICICI Bank and are sorry to hear about your experience. Please approach your respective bank regarding the discrepancy. We will extend our full co-operation and assistance.

Regards,
ICICI Bank Customer Service Team.

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