I am Sri Durga Charan Mahato, I have owned a SBI CARD during OCTOBER 2006. In the first billing they have billid me amount of RS.2100/- I dont know why. In second month the send me a bill of arround Rs.3300/- and send me SMS that I have Rs.8400/- out standing amount to pay this is real terrible calculation as I have purchased for only Rs.1200/- during this period. When I called back to customer care the executive said may be there is any technical fault in calculation and said it will be corrected on next bill but never happned so.
I am using my card regularly and also paying my credit within 10-15days of shopping. But SBI always sending a out standing bill amount which is increasing every month they have add a large amount in my bill in the name of SHOPPING CHARGES, SHOPPING INTEREST, and some other charges. The wrong calculation is ongoing from very first bill. Now its around Rs.4500/- till date I have cleared all amount which was credited with my card. but they are asking me to pay for their wrong calculation. Now the customer care executive are not listening my words and saying rudely that I have to pay all such *** amount.
Please give me high suggestion how to get rid of all this problem as SBI CARD abashments is building a new tension everyday its a very Common problem happening to all SBI CARD holder.
I just want a relieve from this problem but I dont know how. Such a Big Brand but very CHEAP customer care and Technical division. SBI card behaving just like a MAHAJAN/ MUNIM of ancient time.
Please help me out from this problem. Was this information helpful? |
Post your Comment