I have SBI Card - GE gold Credit Card. In the month of Sept-07 the company representative gave me an offer of personal loan with the condition that along with my monthly credit card statement I can pay more than the EMI of my loan. I checked with the representative twice and thrice and on confirmation i availed the loan. Now I wanted to pay the bill and had some more fund available so i checked with the credit card company about the transaction. The shocking answer which i received was i cannot pay more than the EMI amount and if i have to pay more than i have to pay at one go including the foreclosure charges.
I had requested them to reduce my EMI from 48 months to 10 -12 months as do not want any burden to pay for such a long tenure.
But I am getting the generic email that you loan is for 48 months and we are sorry for the inconvenience caused.
I have written to the bank about unethical way of doing business and cheating the customer. I am writing to consumer forum only to safeguard other people. The other reason of writing is to communicate how GE and SBI doing the business and making money.
I am not sure whether I will get justice, but as citizen I thought other people should be sounded and made cautious about the new way getting cheated from bank and credit card companies.
Best regards,
Lalit Kandpal Was this information helpful? | 
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SBI Credit Card — Another way of cheating the customers
I got a call around 21st -25 sept from the call center of SBI Credit cards telling that i have been selected for their privilege customer offer and within 25 days of the confirmation of the talk they wiil send you privilege offer pack containing 2 wrist watch and offer for staying in any hotel in India as well as abroad.It is matter of regret that in spite of receiving any official offer pack from the bank, i am receiving calls from the call centre/ recovery agent for payment of RS.6900.00 odd which SBI Credit cards has debited to my card account on 25/09/08 itself. I denied the payment to various callers.
Please forward this mail to top gun of the bank and let me know ? is this the way of functioning most trusted bank of the country or centre to earn profits/ fefw bucks from the innocent citizens of the country. I would like to see what action is taken against the erring persons/ officials of the bank. May any national agency look in to such complaints and how much profits have been earned un-ethically from the citizens of the country. Is this their slogan means'' pure banking and nothing else "
Goel AK
contact no -91+[protected]