[Resolved]  SBI Cards & Payment services pvt Ltd. — with out use of credit card (with out pin number) payment bills are coming to my address please stop

Date: 28.12.07
To From
Manager- Customer Services
SBI Cards & Payment Services Pvt.Ltd.
DLF Infinity Towers,Tower C,12th Floor,
Block 2,Building 3,DLF Cyber City,
Gurgaon -122002(Haryana) India.Mr.Ajay Bharti. O.Subramanyam,
Asst.Vice President –Customer Services, 10-25-6, Maruthi nagar,
SBI Creditcards Near west church
PO.Bag No.28,GPO, Tirupati – 517502 A.P.
New Delhi-110 001 Ph: [protected], New: [protected].
Email. [protected]@yahoo.com
Dear Sir

Sub: Stop… Stop… Stop… the Bills sending to my address and stop the Interest
and penalties. I am not responsible for your bil payment regarding your
insurance with out intimation and with out my permission.
Ref: SBI Credit Card number: [protected] of O.Subramanyam.

The problem which I am facing with your behavior of harassing with your customer (i.e. me)…Your bank people was done forgery my signature and debited to my account without my permission.
I am O.SUBRAMANYAM about ten months back one of your representative insisted me to take the credit card, I also had a good faith on SBI bank .Being with that reason I had chosen to take your SBI Credit card.
But according to my knowledge I need a PIN to operate this credit card, but till date I have not received any PIN from your concern yet and I am not using your SBI credit card.
In the September month I have received a message on my cell phone containing that I have to pay Rs.3,629.35. For the Insurance done at SBI Insurance. I rejected the insurance and intimated so many times to your irresponsible customer care executives. and Wrote a letter (Before due date) regarding insurance rejection and dropped the letter in your SBI Credit card payments dropping box at TIRUPATI …………… so many times and so many letters are sent to your bank. But there is no response. I wrote the letters to Delhi, and Chennai and send it through Courier also regarding this matter.
With this mental tension On[protected] I have met with an accident and I was admitted in the Remidy hospital - Tirupati for treatment since three months. My hospital expenses is Rs.10,000/- above. (I have the evidence also) (Since three months I am not getting my salary also and I have barrowed from Vasavi silks – Tirupati Rs.25, 000/- above for my treatment and other exp.)
So I am unable to communicate with you regarding this matter. So many
times I have Informed to your customer care[protected] But there is no response.
But I am receiving so many messages like “your outstanding is with interest and penalty Rs.5,255-06.”
I am unable to pay the total amount, Please cancel my credit card and send me one letter without balance immediately. Other wise I will give a police complaint or I will give a layer notice on your bank people and give this matter to press also.
Thanking you
Yours truly,


(O.Subramanyam.) CC to: Chennai office, Mumbai Office, Tirupati office
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Aug 13, 2020
Complaint marked as Resolved 
 
7 Comments

Comments

I am also facing problem from SBI Bank
We are also facing the same problems. We had cleared all dues but today suddenly after six months SBI people call up to say that we owe them 3200. We never got any statement from six months (at home or on email). Few months back the customer care people apologised for the wrong over due of 3200 and the case was over . Today sudfdenly they say that we owe them money.

there is total mismanagement. the agents R VERY rude AND NOT fFIT TO BE A CUSTOMER CARE REP. tHEY NEED MORE TRAINING.

SBI needs to check its records. thee service is pathetic. It is loosing its customers this way. Please do not harass us. Find some other ways to extract money from customers.

change your gurgoan reps they are not fit to be an agent.
Even i m facing the same problem from 3 years when clearing for the dues suddenly after six or five months they call from mumbai, delhi or locally. for the unpaid dues... which were promised to be settled, ... please help
Dear sir,

my purchasing was made pon dec08.2007 of Rs.349 and paymant was deliver & received of Rs.500 on dated jan16, 2008.so now in any case i am not suppose to pay any amount while my outstanding comes approx 150 on sbi.my cards had already been disabled .

so please stop calling me any more otherwise i have to lodge a case agains SBI cards devision.

Regards

satish kumar
Dear sir,
I undersigned L. A. Rathod do not have any SBI card either CREDIT or DEBIT card since last five years. Kindly up date your record please.

This is regarding your inland letter card nill dated.

regards

L. A. Rathod
Bharuch 392 015
GUJ
Dear Sir,
I am an sbi credit card holder no.[protected] which has been lost somewhere at Guwahati city of Assam on dt.02/05/201 morning along with my sbi atm-cum- debit card, driving licence and many other informations relating to sbi credit card and sbi atm-cum- debit card and the information regarding the loss of the same have been intimated to the Manager-Customer Services,
SBI Cards & Payment Services Pvt.Ltd.of SBI Cards and SBI respectively over phone on contact No.[protected] and [protected]/[protected] and through email also.
I have not been able to make the payment of my monthly dues of above said sbi card of last month i.e. April, 2013 due to want o[censored]pto date multicity check and also due to over busy with my Departmental assignment.
An amount of Rs.88165.84 (Rupees Eighty eight thousand one hundred sixty five and paise eighty four has been paid through ecs from my sbi sb a/c no.[protected] agaist the sbi card number containing last four digit 7187 on date 07/05/2013 which is neither my primary card number nor my additional card number and also not even the account number of my sbi card. Thus, amount in my account has been nulified in stead of making payment for minimum monthly due; which is regretted.
In this connection, I would like to bring to your kind information that I am not a defaulter and I could not make payment against the minimum monthly due of April, 2013 under the circumstances described above.
Hence, I would like to request your good self to cancel the above said payment of Rs.88165.84 (Rupees Eighty eight thousand one hundred sixty five and paise eighty four has been paid through ecs from my sbi sb a/c no.[protected] and credit back to my account number [protected] so that I would be able to make payment against my monthly due of April, 2013 as per my capability.
Further, I would like to mention that debiting through ecs from my account by nulifying the amount in my account does not serve the very purpose of sbi credit card.
I, therefore, request your kind honour to credit back the above amount of Rs.88165.84 inton my sbi, sb account number [protected] so as to enable me to make minimum monthly dues of April, 2013 and let my family live.
Thanking you, Yours sincerely,
dasarathi hembram,
sbi card number-[protected] and sbi sb acount number-[protected]
You have successfully submitted your application for SBI Gold & More Card with reference no.[protected] on 27-Oct-2013. To check the status of your application, click on 'Track Your Application'
sir this on line Apply but not disply my city--- pin--- STD---- Please add my city Bulandshahr, PIN 202395, STD[protected]/ this credit card personal use for recharge action viop /apply for job./ flite ticket use only. Sir i am tired for sbi coperation . action pl Thank you sir.

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