[Resolved]  Sbi Cass On Call Loan — excess charges applied with any information

I have been granted a loan called cash on call amount of 27000/-.In this regard I want some support from your end, since it was very clear that I have to pay the given loan at a monthly Installment of Rs.1350/--pm for 24 months.

I noticed that I am getting charged extra in the statement nearly in the month of March/April 08, then after I had a conversation with your outstanding follow up person, I had wish to pay of the balance amount against the pending loan amount if the unnecessary charge amount to be sorted out.
Paid Installment EMI amt. total paid amt[protected]

EMI installament have been paid every month with out any failure, eventhough instead of balance payment 6750/-, it is 19000/-.

I had not made any purchase after this loan offer on the credit card, how come this excess amount had been generated and how to resolve this.

I am getting daily phone calls, i am really very disappointed and had had written e mail to 'feedback.[protected]@ge.com', 'head.[protected]@ge.com' but till date no satisfactory responce.

I had stopped paying the EMI after declaring on e mail to both of above address.

Please suggest what to do and how to proceed further.
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Aug 14, 2020
Complaint marked as Resolved 
 
2 Comments

Comments

SBI — cass

deer sir, my-ticket no is AT[protected]. IT WAS TOLD TO ME UR COMPLAIN WILL BE REMOVED IN 7WORKING DAYS BUT IT IS NT HAPPEN SO. I LEAVE IN ND LS IT IS GIVING ME TROUBLE? WHEN IT WILL-BE DONE ????? REPLY
Dear Aditya,


Dear Customer, we represent SBI credit cards. For banking related queries please contact SBI Bank. Here is a link to their website: http://www.statebankofindia.com/ .

And, if you have any concern related to SBI credit card, please mail us at [protected]@ge.com with your card or contact details.

Yours Sincerely,
SBI Cards.

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