[Resolved]  SBI / Credit Card — SBI Bank is cheating its Customer by the name of priviledged membership policy

I ve been charged with 6180/- rupees for priviledged membership fees from SBI bank. I ve never opted for such policy neither even communicated regarding so before receiving sms on my mobile. After getting the reason of charging such a big amount I'd tried to cancel the amount immediately by calling SBI customer care. Due to the poor customer management of SBI I had to Cancel twice with two different reference number. By this time my outstanding amount gets incresed with high interest rate.I have never received any reply of my mail from SBI nor the helpline numbers are working properly which they gave me to contact regarding cancellation of the priviledged policy. Being part of the same bank, i had been communicated differently from different personnel. After two months of processing my cancellation they said me it cant be cancelled as it has been charged from priviledge circle. SBI is simply cheating its customer by the name of priviledge membership policy.
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Aug 14, 2020
Complaint marked as Resolved 
 
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