[Resolved] SBI - Credit Card — wrong debits to my account

[Resolved] SBI - Credit Card — wrong debits to my account

N NAVIN C. CHATURVEDI from Chennai, Tamil Nadu Mar 22, 2008

credit card no [protected] Dear Sir November onwards I am spoken to various represantatives of SBI credit cards and have numerous corresspondes as well. every time represantative promise of doing the needful but next time statement shows no correction. this matter is too large to mention here. Finally I requested them to send some responsible represatative to discuss the matter with me in person or to give me local branch office address and contact number so that i can go personally to settle the matter. Surprisingly I was told they have no offices in Mumbai, which is hard to believe. SBI credit cards have no desk in Mumbai where a customer can go and get audience. Generally banks are after customers to get the issued sorted out. Whereas in my case I have been writing to bank to help me to resolve the matter. I cant understand why SBI Credit Cards are willing to convert my account as bad account. Can you please help me as requested. Regards Navin C. Chaturvedi +[protected] Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

K.S.RAJASEKAR

from Delhi, Delhi

Dec 5, 2008

Credit Card — wrong debit in my bill

On November 21, 2008, I booked tickets through IRCTC using my credit card no.[protected]. I booked 1 ticket for Rs.470/- for 2 persons and another ticket for Rs. 235/- for one person for onward journey from coimbatore to chennai on 23/11/2008. I also booked a return ticket the same day ie., on November 21, 2008, from chennai to coimbatore on 25/11/2008 for 4 persons for a value of 1540/-. This are my transactions on that particular day with the IRCTC. But to my shocking I have found that for a single purchase of tickets at a value 235/- and 1540/- I have billed twice. To be more clear Rs.235/- and Rs.1540/- have been billed twice instead of once.

This I came to know only on November 28, 2008 after the generation of my bill on November 26, 2008 and called immediately the call center in the evening and reported about this for which the person who spoke to me had given me a reference number as 117735 and assured me to forward the complaint to the concerned authority and help me in this regard before December 2.

Kindly take this as serious issue and help me by crediting the above said amounts and their respective service taxes and other charges into my account.

With regards

K.S.RAJASEKAR,
Mobie No:[protected]

rajendra mohta

from Raipur, Chhattisgarh

Nov 16, 2010

i am regular payer of your sbi credit card payment.in your nov. statement showing opening balance rs.819.84, i have not received last month statement.please correct the same .

prasad79

from Srikakulam, Andhra Pradesh

Aug 20, 2011

Hello Sir,

I am CH.S.G.K.Prasad from vijayawada. Sir I received message regarding Dining plus offer to this no. [protected] Rs. 5, 499/- debited (two times) in my SBI creditcard. Sir I dont want any packages. So, Please reimburse the amount 5499X2=10998 immediately.