[Resolved]  SBI Credit Card VISA — Discrepancy in monthly statement dt.25th Jan.2008

Dear sir,
I am having SBI Credit card Visa bearing No.[protected]. I am a regular payee of amounts every month. When I visited Industrial Exhibition on 12th Jan.2008 conducted by Exhibition Grounds Hyderabad from 1st Jan.2008 to 15th Feb.2008 every year, I purchased Samsung washing machine WA 78 K1 from the company stall by SBI credit card at Rs.9000/- (Rupees nine thousand only ) at about 19.46.43 hours. The said machine was supplied by the Rajkamal Electronics Pvt Ltd Chikkadpally, Hyderabad vide their Receipt No.SR-3, Date[protected] RK/03/341113 Invoice No.158795 GSR No.231020 GP No.28976 SE AIIE vide Adv.Rt No.1075 dt.12/01/2008. While swiping the SBI card he didn't get the payment slip because the paper inside the machine folded. He did n't notice the same again he swipe the card but he did n't get the payment slip from the machine because of the same problem At the third time before swipe he notice that the paper inside is folded therefore he did n't get the payment slip then he set right the same and third time he swipe the card then only he got the payment slip. I signed on one payment slip only You can notice that the transaction is one not three. The said information was told to your customer care center when called me on phone for flex pay. I clearly said the transaction is one time and requested to make the statement accordingly and agreed the amount to pay in flexi pay. When I received my monthly statement dt.25th Jan.2008 received yesterday I surprise to note that the same transaction reflected thrice on the same date and same time within the fraction of seconds instead of one transaction i.e., Rs.9000/-. I therefore, request you kindly to delete two transactions i.e., 9000/- each transaction and total comes to Rs.18,000/- delete from statement of amount i., 41,409.35 and show Rs.23,409.35 and send e-mail to me so as to enable me to pay the said amount within the stipulated time. I am very sorry that thrice the call center people called me for flexi pay and I have already informed about the discrepancy of the statement they told me that the said amount will be deleted while preparing the statement Inspite of repeated requests made by me they put deaf ear. Please inform their by giving SMS on my phone Number [protected] regarding the deletion of amount the actual amount to be paid thereby I can pay the entire amount before due date. Sorry for inconvenient caused due to you error in the monthly statement. Kindly do the needful. Your services are very good in Credit Card arena in the country.
Yours faithfullu
Shanmukha Rao J
H.No.5-9-22/44/S.4,2nd Floor Opp.Rock Garden
Adarshnagar, Hyderabad-500063