[Resolved]  SBI Debit Card — double payment

I am a senior citizen .The amt. of Rs.612.75 has been wrongly deducted from my a/c no.[protected] of SBI, Bikash Bhavan.Salt Lake.The mall has already informed that no amount has been credited on this item from this account to them.If you donot respond what else I can do?Debapriya Nag

Pl.inform me the action taken/contemplated in this regard.Debapriya Nag

SIR, I MADE A PURCHASE OF RS 1685 FROM EUROPA CHENNAI
BUT THIS AMOUNT HAS BEEN DEDUCTED TWICW FROM MY ACCOUNT ...
I HAVE TRIED EVRYTHING BUT I HAVENT GOT ANY RESPONSE IF POSSIBLE PLEASE HELP
DETAILS
DEBASHRI PANI
DEBIT CARD NO:[protected]
TRANSACTION PROBLEM DATE ;14TH SEP' 08

On23/05/08 I purchased some articles at acost of Rs612.75 atFashion Station, R.M.Garden Lane, Beleghata.At first Isubmitted my debit card no.[protected] in respect of myS/B A/C no[protected] and pushed my PIN accordingly.But since this card was shown to be Inoperative in the machine I handed over another ATM card(no[protected]) in respect of myother account(no.[protected]) to shopboys and pushed the relevant PIN.This time the card was shown to be operative and they gave me cashmemo and I signed on it as usal.But I with surprise found that an amount of Rs.612.75 was debited from my both the acconts.The shopowners told me that they have charged the amt from only the 2nd account for which I signed the voucher.No amount was credied to their account . I brought the anomaly to the notice of my Bank (Bikash Bhavan, SBI) and requested to set the matter right on 02/06/08).But no tangible action has yet been come out.Kindly look into the matter so that a senior citizen like me is not robbed of his hardearned money.Thanking you in anticipation.Debapriya Nag