[Resolved]  SBI Debit Card — Money got debited for Failed Transaction

Sir,

I am having account in SBI – ITPL Campus Branch and my Account Number is [protected].
On June 30, 2008, by using my International debit card, my parents withdrawn Rs.20000 in Axis bank ATM.
While they were trying to withdraw Rs.20000 once again, they got some error message. They haven’t received money from ATM.
But totally, Rs.40000 has been debited from my account.
I have approached SBI Customer care, they wanted me to wait for 24 hours. But the amount has not reverted back.
Then I approached SBI – ITPL Campus Branch on July 2nd and I have submitted one letter to revert back my amount.
Till now I have not received the amount.
ATM Details: Axis Bank ATM, Pettavaithalai
TamilNadu.
Transaction Date: 30th June 2008.

For the Last Two months, i am just sending mails to all the managers.
But i have not received the amount.

Please do the needful.
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Aug 14, 2020
Complaint marked as Resolved 
 
2 Comments

Comments

Just don't trust the SBI Debit card. It deducted Rs. 1799 as ATM withdrawal. From when did the SBI ATMs begin to give 1799 Rs -- not a multiple of 100 Rs?? I found out that 1799 Rs was a purchase I had made around 1 month previously. Just yesterday for a failed transation the account has been debited twice 330 *2 = 660Rs. !! Needless to mention the same fate as yours. There is no one who cares about this. I seriously doubt I will get back my money without a hell lot of struggle...
i has submitted the complaint regarding to decline transaction stated the amountof 700Rs has been debited from my account but cash was not dispensed from ATM. the transaction took place on date 07/08/09. but no action has taken on my complaint. i kindlly request the complaint cell of state bank of india.to take further action.my complaint no cc[protected]

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