[Resolved]  SBI Home Loans — Delay in cheque delivery by SBI and hence suffered a delayed payment penalty of Rs.50,000

Hi,

The casual attitude of SBI employees are causing big suffering to us. I have taken Home loan from SBI and submitted on the required documnets on time. I submitted my documents on 5 march '08 to the SBI representative and they told me that your first cheque will be disbursed within a span of 15 days.which never happened . After following up for many days and visiting the BKC office N number of times finally the cheque was disbursed on 25th April '08 . which was almost after a time span of 2 months. for which I was fined a delay payment charges of Rs.45, 000.
But the story does not ends here after this on 4th june '08, I submitted 2nd set of documents to SBI BKC branch. And was expecting the cheque a span of 1 week .but they was no response . After calling N number of times in SBI office where no one bother to pick uop the call, I finally visited the office. To my surprise, I found the documents I submitted has been lost by the SBI, height of irresponsibility . I have again submitted the xerox of the documents and still waiting for my second disbursement .
for which again I have to pay the penalty.

WHY SHLD I be the sufferer was someone's else mistake ?

I have chosen SBI bcoz of the good relationship of SBI with TCS where I am working . But seriously I regret on my discussion.

Is SBI is going to compensate these penalty charges?

In future, I will never recommend anybody to take loan from SBI
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    State Bank of India [SBI]
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    27866
    Pending
    0
    Resolved
    7388
    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
    View all State Bank of India [SBI] contact information