[Resolved]  SBI - Internet banking — Activation Problem-New Type

I am running from pillar-to-post to get a new type of internt-activation problem, solved. I opened my SB a/c in late 2006, (just before my retirement) for Govt of India, to credit my defence pension. Later I applied for an Internet Banking Account and the kit did not work. Now I find that someone in SBI has discovered that my internet account was mapped as "Corporate Account" (whereas I have opened a "Personal Banking" a/c), and hence I can't use internet banking! (I can't even see my balance--same problem "invalid user name/ password). )Everyone gives a solution, and then says it is not possible to solve my problem. One solution (which 99% at SBI have given is to close the present account and open a new SB a/c. When I tell them it is an account opened for my pension, then no one knows what to do; because pension accounts cannot be closed. Otherwise the pension also may not be received. A friendly officer, when he tried to solve this problem through someone in Bombay SBI, he was rebuffed that Bombay offices should not be pestered with this problem.! The toll free[protected] I talked to 3 people -- one of whom wanted to know in which state Cochin was situated; and another does not know what a Corporate account is. But everybody thanked me for having called SBI, but not help solve my problem) ) redirected me to the LHO by giving Tel. nos. of Local Head Offices (Project Director-Internet Banking). Each time it goes to a Fax or number not correct. (Visualise what these BPOs are doing).
Everyone tells me they will come back to me with a solution (I have told them my email ids, tel nos., mobile nos, date of birth, a/c numbers, and anything else you may need to verify my genuineness!) I am yet to get a response from anyone in SBI.

MY FREE ADVICE TO OTHERS: PLEASE MAKE SURE "WHEN YOU ASK FOR AN INTERNET ACCOUNT" THAT YOUR ACCOUNT GETS "MAPPED" TO "PERSONAL BANKING" AND REMIND THE BRANCH THAT IT IS A PERSONAL BANKING A/C ONLY. (Don't Ask me what this "mapping" is, AT LEAST for now).

The "technical" in me suggests to SBI that the computer-wise powerful-person (I hope one is there) should simply instruct the computer (after getting clearances from the bosses) that to err is human; and computer should forgive everybody; and permit SBI change my "profile" to "Personal Banking" -- Simple isn't it.
Alternatively, this non internet banking a/c clubbed with another a/c of mine where internet is working!

I am sure that the technology still provides for computers to listen to the authorised administrators.
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Aug 14, 2020
Complaint marked as Resolved 
 
101 Comments

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i need NRI account
my acc no-[protected] plz SBI-Internet Banking
I have S. B. I. Saving Accont No. [protected] and i want to activate for Net Banking.
Please let me know the procedure for same.
Already I have put the mail for same but no care is taken by SBI Bank.






Prashant Shukla
61/144, Sita Ram Mohal, kanpur
mobile : [protected]

Personal — NOT OPENING NEW ACCOUNT

I had open a saving account on 05.04.2010 on 13.04.2010 uour branch told that your amount was not correct though i have got deposit slip for ten thousand rupees.till date my account was locked and cannot operate till today 15.04.2010 will you pl look into the matter what is the reason.
kindly inform me on phone or e.mail me phone no [protected] nagpur (maharashtra)
abcd
sir for the reactivation o[censored]ser id plz provide facility online so many ways are available, 1 of them is by using phone banking u can know about customer ATM card no. ATM password and user id after that u can send i banking password to their home address simple think
if the above facility is available then send me email my id - [protected]@gmail.com
thank you
i got your kit...but it is say "invalid username and password" so.plz.give me as early as possible.
I had already got the kit about 15 days, but still yet my account is not activated for internet banking.
SIr,
I had account an account SBI Tadpatri Code No 0923 and ihad Net Banking also i had a problem to login with the details given by branch
My Account Number - [protected]
My Name - G BHARATH KUMAR
Please Reactive my Net banking Account information and Send User ID & Password to my Mail

[protected]@yahoo.com
i got your kit...but it is say "invalid username and password" so.plz.give me as early as possible...
my contact no. [protected]
I changed my username & password from the default password you sent, Now i had forgot my password . i am applied new password last month But they have no despatch my duplicate password what iam doing plese give me responce my phone number is [protected]
Sir/Madam, am Nayana here, I got (Internet Kit) user id and password from my nearest sbi branch where my account opened. I tried access to my account following instruction but i couldnt access my netbanking account. Please send procedure for activating the net banking.
Please Kindly do the needful
Expecting a favorable reply from your end
SIR,

I HAVE RECEIVED USER ID AND PASSWORD FROM SBI BRANCH ON 09/05/2011 BUT I TRY IT. THEY SHOWN INVALID USER OR PASSWORD PLS SUGGEST ME REGARDING THIS...
on 29/04/2011 i applied for internet banking at my s.b.i branch in yadgir, karnataka and received the kit containing the password and the user id.i was told that it will get activated within 24hrs but when i could not log in even after 5 days i contacted the branch and after four more visits to the bank and loss of another ten days i was informed i had already logged into the account and that my user name has been set and was given another kit for the password.now i cannot change my user name which i have not set.thankfully the bank balance was untouched.what ca i do to reset my username? how was this unauthorised access of my account happened? plz help!
Sir, My Account No is [protected]. Three months before I opened net banking system. I could use it only one time, after that whenever I type my password it shows my password is not matching. Now I cant use internet banking. Please help me and activate it again.
Dear Sir,
I Inform to you My Account no. is [protected]. Before 6 month I have taken a Net banking facilitiy. I got it same day on which I applied for it. But unfortunately, I forgot my user name with password not activeted. After trying to contact with branch clerk to need help in that matter he never give me a satisfied answer. What will I do now.


Thanks & Regards

L.soni
i got user id and password from my nearest sbi branch.i am tryed access to my account following instruction but i cannot access my account, one message is displayed invalid user name or password.but i put the correct password and username .
Dear Sir
I have met four times for online banking at this branch but i could
not get this facility after getting password and user ID. It is not open when these have been entered. I have made complaint for the same at ISBT Branch but have not recieve any positive responce.
I have been trying it since last 4 months. how many time will
be consumed for the process and why do you not give the same facility.
With best regards
Satendra Kumar
A/c [protected]
I AM UNABLE TO OPEN TERM DEPOSIT RECEIPT THROUGH MY SAVING ACCOUNT [protected] SBI CHIPLUN, 'MSG RECEIVED UNABLE TO SET THE MODE OF OPERATION FOR YOUR TERM DEPOSIT ACCOUNT. PLEASE CONTACT YOUR BRANCH'. PLEASE RESOVLE TO RESTORE THE FACILITY
i got your kit...but it is say "invalid username and password" so.plz.give me as early as possible.and u r www.onlinesbi.com and www.sbi.co.in is not working properly sir

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