[Resolved]  SBI Magnum Tax Gain Fund — SBI Yelahanka, Broker

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I had opted for the L018 Magnum Tax Gain Scheme - Dividend in October 2007 using the SIP mode of investment. I'd applied for the scheme through SBI-Yelahanka, which is credited as the ARN/Broker with broker code STATE BANK OF INDIA - YELAHANKA in the statement of accounts till November 2007. While applying for the scheme, I was awarded excessive courtesy by the branch manager at SBI - Yelahanka and he was very patient and cooperative in resolving all my queries.

Now, in June 2008, when I went to terminate my SIP, I was in for a rude shock. I was treated with utter disdain and insolence by the same gentleman. On being informed that I was there for ending the scheme, his response was "What can I do about it, you do it if you want" On being informed that the scheme was applied from the same bank branch, he replied gruffly that he was not a 'postman' to deliver my letters and 'had nothing to do with SBI Mutual Funds'. From a lady who was embarassed at her boss's idiotic demeanour, I did find out who I was expected to send the request for closure to. However, its possible that in case of postal delay, I may have to end up paying another month's investment, which I did not wish to. I don't think this is acceptable.