[Resolved]  Sbi / Vodafone — ATM BASED MOBILE RECHARGE

DEAR SIR,
I HAD BEEN RECHARGING MY VODAFONE MOBILE ([protected]) THROUGH SBI ATM BT SENDING SMS TO 140 FOR LAST 1 YR.SUDDENLY,IN NOVEMBER 2007 WHEN I TRIED TO DO THE SAME I RECEIVED A SERVICE REPLY FROM 190 STATING "YOUR MOBILE NUMBER IS BARRED.YOUCAN NOT ACCESS THIS SERVICE FROM YOUR MOBILE PHONE.PLEASE CONTACT CUSTOMER CARE AT [protected]".THOUGH ON ATTEMPTING TO CONTACT THE SAID NUMBER OF CUSTOMER CARE EVERYTIME I FOUND IT UNVAILABLE.I CONTACTED THE BRANCH MANANGER OF SBI,BARUIPUR(CODE-1490) WHO EXPRESSED HIS INABILITY TO SOLVE THIS PROBLEM.I TRIED TO RE-REGISTER MY MOBLIE AT SBI ATM WITH NEW PIN BUT IT ALSO DID NOT WORK.I THEN CONTACTED VODAFONE STORE WHERE FORMAL COMPLAINT WAS LODGED WITH THE ASSURANCE OF GETTING IT SOLVED IN 48 HRS.BUT NONE BOTHERED TO REPLY ME BACK.MY SERVICE REGISTRATION NUMBER FOR THIS COMPLAINT WAS[protected] DATED 21-JAN-2008 17:18 HRS.I TRIED TO REGISTER MY MOBILE TO ANOTHER ATM CARD.I GOT ANOTHERE PIN FOR 2ND ATM BUT I COULD NOT SUCCEED TO RECHARGE AND GOT THE SAME REPLY SMS.INSPITE OF HAVING SUFFICIENT BALANCE IN MY ACCOUNT AND VALID ATM CARD I AM BEING DEPRIVED FROM GETTING BASIC SERVICE SUPPOSED TO BE PROVIDED BY SBI ATM AND VODAFONE....PLEASE HELP....MY SBI A/C NO [protected]
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Aug 13, 2020
Complaint marked as Resolved 
 
43 Comments

Comments

Sir,
I have a SBI savings account and corresponding ATM card.
I want to recharge my mobile
(service - VODAFONE
peace- NOKIA )
by message through ATM.
In ATM I choosen services option and then mobile registration.
After this I have not get any password to my mobile.
Thanking you sir in anticipation.
Yours faithfully,
Anirudh singh
hi!
i want to ask that the service of phone recharge at ATM's is provided by bank or the network service provider??
dear sir I have an account in SBI I want to recharge my mobile at ATM plss help me I don't Know how to do this

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