[Resolved] SBICredit card No.[protected] — Redemption of Reward Points

[Resolved] SBICredit card No.[protected] — Redemption of Reward Points

K K.S.Joseph from Mumbai, Maharashtra Aug 25, 2008

I have paid in full my last purchase amount of Rs. 860 by cheque on 3.1.2008. I have cancelled my subscription order for Readers Digest within two days on 27.2.2008 and as an abundant caution cut the SBI card and sent with a letter on the same day, 27.2.2008 for cancelling my card account. I had 279 Reward points and when opted for E Staements, gained another 250 points which was confirmed over SMS message from SBI cards totalling 529 points. My request for redeeming all these points earned for a Travel bag was not responded. My last letter to Head, SBI cards was acknowledged by ID No.[protected] promissing action within 3 days from 28 July 2008 is still pending Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

deepak Kumar Verma

from Bengaluru, Karnataka

Nov 3, 2008

In reference to my SBI credit card no [protected], a mediclaim policy was issued in feb-08 on behalf of my card without my permission, after 03 month when I got statement ( not getting regularly ) I was surprissed to see the total outstanding it was around Rs.12000/. I have contact to customer care but not get any satisfactory reply.then send a e-mail to gesbi.after 02 month I got another statement in Sep-08 & it was reflecting the total outstanding around Rs.7000/.
I again contact to customer care but till date but till date I have not get any reply from their end while daily receiving call from their recovery department regarding payment.
please do the needful

Regards

Deepak Kumar Verma
[protected]