[Resolved]  SETC online booking — REFUND

Address: Tamil Nadu

Not received my payment back

I have booked ticket (online reservation) for travel from my hometown on 03.11.12 , and at the time of booking i received the message that the process failed . Hence i tried to book agains and again the same message i received that the process got failed thrice. But for all the 3 times the
amount got debited for Rs.357 , Rs.357 and Rs.454. (which was not my mistake). So i did not travel on that day But even then I have not recieved the amount back. So please help on this sirs.

In case of any service was cancelled by TNSTC's due to unavoidable circumstances and no alternate service was operated in place of the Cancelled services, then the passengers reserved in that particular service can get the full refund by sending a refund claim letter along with the
e-ticket copy to:
The Deputy Manager (commercial),
State Express Transport Corporation Tamil Nadu Ltd.,
"Thiruvalluvar House"
No.2, Pallavan salai,
Chennai - 600002.
My User Id: saimurugan68









T3499545 13/11/2012 MADURAI CHENNAI CMBT 03/11/2012 Confirmed
T3499467 13/11/2012 MADURAI CHENNAI CMBT 03/11/2012 Confirmed
T3495244 13/11/2012 MADURAI CHENNAI CMBT 03/11/2012 Confirmed


Trip Details


PNR No. : T3499545 Trip Code : 1915MADCHE
Date of Journey : 13/11/2012 Class of Service : ULTRA DELUXE
Passenger Start Point : MADURAI Passenger End Point : CHENNAI
Service Start Place : MADURAI Service Start Point : MADURAI
Service End Place : CHENNAI CMBT Service End Point : CHENNAI
Seat No/s : 3 Route No: 137UD
No. of Seats : 1 (Adults=1 :Children=0 )









Passenger Information


Name: SARASWATHIMURUGAN Age: 42
Adult/Child: Adult Gender: Female
ID Card Type: PAN Card ID Card Number: DAQPS8732E








Fare Details


Basic Fare: Rs. 325.00 Reservation Fee : Rs. 15.00
Accident Relief Fund : Rs. 0.00 Bridge Fee : Rs. 0.00
Toll Fee : Rs. 0.00 ETicket Fee : Rs. 10.00
Entry Fee : Rs. 0.00 Other Levies : Rs. 0.00
Concessions : Rs. 0.00 Discounts : Rs. 0.00
PG Service Fee : Rs. 7.00 Infrastructure Fee Rs. 0.00

Total Fare : Rs. 357.00












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Booking Details





Trip Details


PNR No. : T3499467 Trip Code : 1915MADCHE
Date of Journey : 13/11/2012 Class of Service : ULTRA DELUXE
Passenger Start Point : MADURAI Passenger End Point : CHENNAI
Service Start Place : MADURAI Service Start Point : MADURAI
Service End Place : CHENNAI CMBT Service End Point : CHENNAI
Seat No/s : 12 Route No: 137UD
No. of Seats : 1 (Adults=1 :Children=0 )









Passenger Information


Name: SARASWATHIMURUGAN Age: 42
Adult/Child: Adult Gender: Female
ID Card Type: PAN Card ID Card Number: DAQPS8732E








Fare Details


Basic Fare: Rs. 325.00 Reservation Fee : Rs. 15.00
Accident Relief Fund : Rs. 0.00 Bridge Fee : Rs. 0.00
Toll Fee : Rs. 0.00 ETicket Fee : Rs. 10.00
Entry Fee : Rs. 0.00 Other Levies : Rs. 0.00
Concessions : Rs. 0.00 Discounts : Rs. 0.00
PG Service Fee : Rs. 7.00 Infrastructure Fee Rs. 0.00

Total Fare : Rs. 357.00












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Trip Details


PNR No. : T3495244 Trip Code : 2101MADCHE
Date of Journey : 13/11/2012 Class of Service : AIR CONDITIONED
Passenger Start Point : MADURAI Passenger End Point : CHENNAI
Service Start Place : MADURAI Service Start Point : MADURAI
Service End Place : CHENNAI CMBT Service End Point : CHENNAI
Seat No/s : 3 Route No: 137AC
No. of Seats : 1 (Adults=1 :Children=0 )









Passenger Information


Name: SARASWATHIMURUGAN Age: 42
Adult/Child: Adult Gender: Female
ID Card Type: PAN Card ID Card Number: DAQPS8732E








Fare Details


Basic Fare: Rs. 420.00 Reservation Fee : Rs. 15.00
Accident Relief Fund : Rs. 0.00 Bridge Fee : Rs. 0.00
Toll Fee : Rs. 0.00 ETicket Fee : Rs. 10.00
Entry Fee : Rs. 0.00 Other Levies : Rs. 0.00
Concessions : Rs. 0.00 Discounts : Rs. 0.00
PG Service Fee : Rs. 9.00 Infrastructure Fee Rs. 0.00

Total Fare : Rs. 454.00
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Aug 13, 2020
Complaint marked as Resolved 
 
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