Morning All,
This matter is at our top most concern and need your urgent action to resolve the issue. We are experiencing white smoke from Silencer in brand new Skoda Superb (HR-51-AF-8020) Date of purchase 29 Aug 2009 , which is very much surprising for new vehicle which giving white smoke continuously in the morning. We are very much concerned for this due to some earlier issues and experiences with your sales dealers.
We were informed by your service dealer(Continental Auto) that all technicals queries are subjected to your Germany plant and they are discussing issue with technical people over there. But when i asked them to give me the copy of conversation they had there was no reply and i was being told that we will give you soon (Week Time)
Other problems we faced since we buy are:
1) Vehicle handed over to us without PDI and engine was very noisy (Bought from Arshia Motors), finally they gave us another piece instead of what they gave us because of this almost after 10-15 days.
2) Since two times your horn got replaced by (Arshia Motors & Giriraj Motors) but still creating problem, which i am very much shocked in two month two times horn got replaced but still not working.Arshia Motors says they don`t have horn in stock and we are not getting it from Skoda Auto as well.This problem happened from last 25 days.I am regularly in touch with Mr. Rohit (Service Adviser).It happens in your company (The world Famous Company SKODA AUTO). Presently it’s under warranty till its ok, but what after warranty.
Can you just give me a simple answer how could be there so much problems for luxury like this. Or, is this within india only. Please do the needful and advise me soon.
Vehicle No. HR51 AF 8020
Date Of Purchase-29/08/2009
Vin:-TMBBEG3739A300986
Make: Skoda Superb
Sevice Dealer: Continental Auto Services, Delhi
Regards
Ashish
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This matter is at our top most concern and need your urgent action to resolve the issue.we have bein using a skoda octavia{L&K}from past 4yrs..the cars has been service as per 55, 503km on given period.but since last year we are facing some problems such as after the run of 37, 390km the car starter was failed..after the work was done still if the car not in use for more than 3-4 days the battery of the car gets down.it fails to start.we have being complinig since the problem has started bt we are nt happy with the service given to us.few days back the a/c has stoped working after giving it for major servicing certain changes have being told to us by them that have to be changed and we are soon going to get it done.today as we were on our way the clutch and gear box failed in the midway so we had to tow the vehicle til the showroom. they have give us the cotation of rs.81, 000 even after the major service.
Can you just give me a simple answer how could be there so much problems for luxury like this. Or, is this within india only. Please do the needful and advise me soon.