[Resolved]  Skoda Car — No Post sales Service or support

skoda/rider — poor after sales service

RESPECTED SIR,

THIS IS TO INFORM U ,THAT YOUR AFTER SALES SERVICE IS VERY POOR IN INDIA.SPECIALLY AT REAY ROAD BRANCH,THR IS A PICK UP SERVICE WHICH YOUR COMPANY PROVIDES.BUT IS JUST FOR NAME SAKE.SOMETIMES THERE ARE NO DRIVERS.SOMETIMES THERE ARE REPLYS THAT U DONT PROVIDE SUCH SERVICES..

HOPE THERE WILL BE A FEEDBACK...AND MY COMPLAINTS WONT FALL ON DEAF HEARS......

Skoda Car — Poor Mileage

The company confirms the car gives a mileage of atleast 12-13 kmpl but to our surprise the car provides us amileage of only 7-8 kmpl. On complaining the company about it, the company says that they are getting 12-13 kmpl on testing performed by them and they take no responsibility for such low mileage.It is really difficult to maintain the car with such a low mileage. We thought of approching the consumer forum to help us sought out this issue.

Dear Sir,



Please be informed that fuel efficiency for a vehicle depends upon driving styles and situations. The stated 12 - 13 Kmpl is the fuel efficiency arrived at in an ideal driving condition and has been approved by authorized body ARAI(Automobile Research Association of India).


Please feel free contact us at our 24 hour helpline: +[protected] or email us at [protected]@skoda-auto.co.in

Regards,
SkodaAuto India

Skoda Car — rEG: CAR MINOR PART REPLACEMENT

Dear Sir,

I have visited your authorised service centre M/s Krishna Automobiles Ludhiana for replacement of Minor part of car window, as I have deposited the amount in advance for the said part and they assure that the part will came with in a week period and after 1 month again i approched the part was available in the workshop and now they said the part Serial No is wrong it cannot match the car now again they will place the order for the same part as in the job car they have mentioned the wrong serial no which was incorrect and this cannot use for this car. I am suffring from lst one month no one reply and no body ready to listen even, I think they spoiling the reputation of the company and will loose the customer in future.


please look into the matter and do the needful without any further delay,,,,

Regards
Manu Sharma
Royal Builtech Pvt Ltd
92-Surya Kiran Complex The Mall
Ludhiana
Cell No.[protected]

Against Skoda’s Unethical Conduct

Dear Fellow,

I have recently had a terrible experience with Skoda which has costed me a lot of money, harassment and still an unreliable Skoda Superb car. Astonishingly, The Skoda Company is hands-in-gloves with its Dealerships & Authorized Workshops, who are given a free-hand to exploit customers and fleece them mercilessly by Skoda itself.

I empathize with the similar exploitation inflicted on you by Skoda and hence urge you to not let it just be at the hands of foreign companies, who think of India as a dumping ground and Indian Customers a bunc of weak, uneducated .

I am creating a forum of 100 similar sufferers who can together jointly address our issues with Skoda to apt regulatory, media, public and rating agencies till we get a resolution.

Await your revert and support to reclaim what is rightfully ours.

Prateek Agarwal
[protected]@rediffmail.com

Against Skoda’s Unethical Conduct

Dear Fellow,

I have recently had a terrible experience with Skoda which has costed me a lot of money, harassment and still an unreliable Skoda Superb car. Astonishingly, The Skoda Company is hands-in-gloves with its Dealerships & Authorized Workshops, who are given a free-hand to exploit customers and fleece them mercilessly by Skoda itself.

I empathize with the similar exploitation inflicted on you by Skoda and hence urge you to not let it just be at the hands of foreign companies, who think of India as a dumping ground and Indian Customers a bunc of weak, uneducated .

I am creating a forum of 100 similar sufferers who can together jointly address our issues with Skoda to apt regulatory, media, public and rating agencies till we get a resolution.

Await your revert and support to reclaim what is rightfully ours.

Prateek Agarwal
[protected]@rediffmail.com

I am also suffering from poor and pathetic service of SKODA Service Center at Agra M/S Shiel Auto Agra. I purchased a Fabia on Dec 23, 2011. After few days I noticed that the back breaklight fitted with back door had broken clips. This was informed to M/S Shiel Auto Agra in March 2011 and they informed that the part was not available and they will put a demand note from Company. My consistent queries Even after one year is over they have not changed it. Now they are demanding money to change it. My CAR No is UP-85-AA-4221. They also said that why did I not check the broken clips of back light at the time of taking deliver of new car. This is some thing like checking all new parts of car through hired service engineer before you take the new car deliver from skoda. How bad, they could not arrange a small part having price tag around Rs. 500 to 700 in local market. Most often parts are not availae at SKODA Service center

DR. S.K. Singh [protected]@yahoo.com

Dear Dr Singh,

A customer is expected to atleast visually inspect the car at the time of delivery for any scratches dents breakages etc, however, in your case you reported a breakage to a tail light after about 2 months of taking the delivery of the car, even on your last visit to the workshop you claimed that you had a written communication for free of cost replacement of the said part, which you were unable to produce, the lamp is available with us, but can only be replaced on a charegeable basis, we value our relationship and are committed to serving you to the best of our abilities, howevr, we will not be able to provide a component which prima facie appears to have been broken due to poor handling at your end.

Service Manager
Shiel Ventures
AGRA

Peculiar (stink) smell which just wount go

Sir my skoda yeti model october 2015 4x4 has developed a peculiar distinct stink
which i tried my level best to get rid off
please advice me accordingly.
This smell gets all the more aggressive once we sit in the car and put on the airconditioner