| Address: | Lucknow, Uttar Pradesh |
i am rishi and i want to publish this grievance of mine through your good news paper, that the people in Lucknow and in the north region who have a passion for cars, should be careful while buying Skoda cars.
as i have Skoda Fabia, i purchased this car 1-1/2 ys back , just because this brand name i liked when i was in European country, thinking of the same standard should be maintained in India too.
At the time of buying this car the car dear Mr. Rajdeep Sing made so many promises regarding his services and quality of product. but this blind fold was opened up from my eyes when unfortunately i met and accident and my car went to workshop for repair.
now from here i started feeling like why did i purchase this car.
the damage was not much, only one car door was need to be replaced and one wheel cap and a fender to be renewed.
they took my car in their workshop on 3rd of july, and they gave me back on 26th of july and that to be without any shame for taking so long time in repairing the car,
while they keep making me promises that they will fix it with in 5-6 days , i think this is the normal working style of Skoda in india
and now when i got my car after the repair , the wheel alignment was totally out which is still not in order and i was been charged a huge amount for that.
the door which they replaced seems to be of so low quality that it looks like a tin sheet without any lagging inside the door.
when this matter was brought to the workshop, they didn't pay any attention and said will see some other time as the workshop is very busy,
i don't think that in this busy time it will be feasible for any one to take out time on daily basis and visit workshop , they don't even have pick and drop facility, so you have to survive many days with out car for a very small repair,
when ever you go for any small repair , there will be no spares available in the workshop.
and the dealer Mr Rajdeep sing says that it's difficult to keep so many spares as it involves a lot of money and that he doesn't want to engage.
so if this is attitude of the dear then it's better to look for any other brand than Skoda, as running the vehicle is more important compare to have a brand name .
i am going to file a case against Skoda and Mr Rajeedp, just to tech this lesson to him for cheating me and on behalf of all the customers who are owning skoda vehicle, should not face what i faced.
this story is when the car is still under warranty, what will happen when it will be out of warranty .....god knows
rishi jauahri
ph-[protected], [protected]
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three to foru time my car went to your service center for first service, monsoon check up but my complains were not fullfill. One sound which is comming from bigning it is not cleared, every time different excuse, complian for slip of door lock two times now they are asking 12000/- to change the lock, complain for rear glass fog switch two time now they are asking to replace and cahrge me they are asking free replacement only in warranty period then what about i maid complain in warranty period. Your company is trying to cheat the costumers to ignore the complain in warranty period and after that you charge for the parts. Such a big name and cheap mantality. Now my car is in your company for desigle pipe leakage whithin 2 years ppipe is burst what quality i dont know. I have toyota Innova sincs last 4 years no such complain i dont know wheather it was a big mistake