| Address: Indore, Madhya Pradesh |
Ag. my Purchase order no. 021/30.11.10, fiinalised by me after 5 days for mpi-elegance(petrol), with committed delivery after 10-12 days, not honoured. Subsequent follow ups with Satguru, yielded no result. Final date of 1.1.2011 was fixed & accordingly certain family get together was organised to celebrate new car's arrival. On 1.1.2011, I was shown docs. of black Fabia (top end) with chasis no. TMBFRL5J1AGO18275, but was told to deliver mid segment Black Fabia, as there has been a technical flaw from Skoda's despatch dept. I suffered image loss plus mental agony . Further efforts to refer to Skoda Officials like Salil Tatke, did not help the matter . I registered a complaint on line on 2.1.2011 , plus personally visited Satguru, Indore on 3.1.2011, who probably under pressure refused to acknowledge my written complaint . I felt so offended at their callous attitude as to how can they show me docs. of a model & venture to deliver another low end model , which I refused outright, causing me so much of inconveniences like physical & mental trauma . I need to be compensated for the lapse by Skoda or its dealer, failing which I am going to take the issue legally to get justice, as Skoda is just not bothered .Dipali Jain 171 Pallahar Nagar, VIP Road, Airport Road, Indore [protected](Mob.) Was this information helpful? | 
Dear Fellow,
I have recently had a terrible experience with Skoda which has costed me a lot of money, harassment and still an unreliable Skoda Superb car. Astonishingly, The Skoda Company is hands-in-gloves with its Dealerships & Authorized Workshops, who are given a free-hand to exploit customers and fleece them mercilessly by Skoda itself.
I empathize with the similar exploitation inflicted on you by Skoda and hence urge you to not let it just be at the hands of foreign companies, who think of India as a dumping ground and Indian Customers a bunc of weak, uneducated .
I am creating a forum of 100 similar sufferers who can together jointly address our issues with Skoda to apt regulatory, media, public and rating agencies till we get a resolution.
Await your revert and support to reclaim what is rightfully ours.
Prateek Agarwal
[protected]@rediffmail.com