This is in reference with my new Skoda - Laura Elegance.
I had purchased a new Skoda Laura from JMD- Auto, New Mumbai on 18th December 2009.
Within ten days of purchase I faced a problem with my car ( I was not able to remove the ignition key of my car)
I immediately informed this problem to the Sales & service Managers of JMD Auto.
I was asked to drop my car at JMD- auto service centre Kandivali ( As there was no pick-up available)
As the service staff of JMD- Auto Kandivali were not able to solve the problem, I was asked to drop my car at JMD- auto service centre New - Mumbai.
The Service Manager of JMD- Auto Mr Sanjay reverted me that this problem cannot be solved as they have run out of spare parts. I was told to take back my car and return in 15-20 days to change/ repair the part.
I have already incurred a expense of driving down the car all the way from my home to Various JMD- auto service centre ( aprox 200 Kms from my home).I had also taken a leave of nearly 8-10 days from my work. I am not able to take my car anywhere as I cannot remove keys from the car ignition panel. I have also incurred a loss in my business as I am not able to reach my workplace in time. Was this information helpful? |
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