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Skoda Laura Car — not according to promise or publicity
I have purchased a new skoda laura car from M/S TORQUE AUTOMOTIVE PVT. LTD. MEHSANA. ON 16/03/2011 CHASIS NO.TMBCEM1Z0AA156649 Engine no. CLC 006410 HAVING SILVER COLOR.Since the first day it stared giving me all sorts of problem. I time and again brought this to the notice of company without any actions what so ever. (1) The mileage of the car is not even to the mark of common parameters leave the claims company is making.(2) In night hour visibility of the driver wind shield becomes almost zero despite the Air conditioning system is on. (3) Air conditioning system of the car is not upto the satisfactory from the first day it self.
I have left my car at the company's service station at Ahmedabad since 26 th may .company executive on that day was in total agreement with me. I was asked to left the car as no parts or anything is available with the station now. My car is lying there since that day company personels from that day onwards has neither contacted me nor has given any hearing what so ever.
Car is at Ahmedabad work shop vide no. 1499. service adviser is Ashish Chintan.Expected delivery date is 28/05/2011.
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1800 209 4646
1800 102 6464
A-1 / 1, M.I.D.C., Five Star Industrial Area, Shendra, Aurangabad, Maharashtra, India - 431 201
Recently the a/c started troubling me a lot and I took it to the new dealer (M/s Saga Auto, current dealer). They claim that the compressor and condenser needs to be changed, which is approx Rs. 80, 000. Now I wrote to the company complaining about this entire thing. I got a reply saying that we will send out a new part and you will be informed about this. After about 3 weeks and a few email, I got to know that the part has arrived. I spoke to the workshop again and they said they have sent out a report which was pending approval from Skoda India. Another 5 days go by without a reply and today finally I get a reply saying that this cannot be covered under the warranty (which is something everyone knew to begin with since the car is over 3 years old).
I am willing to take the legal route and take the company to court. If anyone else has had similar problems please do contact me... [protected]@goyalcrafts.com