[Resolved]  Skoda Superb 2009 Model — Gearbox/Ac

I am terribly dissatisfied by the poor quality of the car Skoda superb. From the day of the purchase I was facing the problem in the AC ( trail Mail follows) . The problem was not fully resolved but i had reconciled myself that I had made a wrong decision of buying a superb.

But my car has run not more than 7500 KMS and not even had its first service, as per the service policy norms. On 11th Sep, while going to the Airport the car developed some problem and I was stuck at 11PM at night and missed my flight. I had to call the Crain and paid Rs.3000 to get the car to the service centre and no one from the helpline was available for help. The car was running normally , suddenly near Ashram Chowk the gear got free(gear box was non functional) , car was on but was not moving at all, I was stuck.


Earlier Complaint


Today when I called the service centre of Sai Automobiles (Authorized Dealership) they had no answer, nor could they provide any timelines to me. I am surprised and terribly dissatisfied with the Product quality of Skoda Superb, Service Support and the attitude/Approach towards the customer.

had purchased a Skoda Superb new model , in the month of March 2009 . From the day of purchase the AC of the car was not cooling . I had sent it to the service station where they recycled the gas . But still the problem persist.

Today I personally went to the Showroom and showed them the problem . Even if the AC is switched on for 20 mins still the person still in the car sweats and there is hardly any difference between the cabin and the outside temperature .

The showroom guys had no answer but , suggest to re send the car to the service station to re check .


I am surprised and throughly disappointed . I thought Skoda make a good car but my impression has Completely changed with the most expensive product available in the country .

Within a few month my car is in service centre 2 times for the same issue.This seems a manufacturing defect as no one is able to rectify the problem . I even overheard a customer like me with the same problem in the Ac in the service centre .

I request you to kindly rectify/ change the car immediately other wise I will be forced to make this issue public in media and take Skoda to consumer court .

Even at the time of sale I was told about few features which are not there in the car. Eg connecting the phone to the car etc. , but today I hear that my car is not loaded with it although it is mentioned in the manual and the feature has a provison in the car.