[Resolved]  State Bank of India — default payment

Dear Madam / Sir,

I am holder of SBI credit card no [protected], a policy was issued me in feb.08 without my permission on behalf of my credit card.
After 03 month, in may 08 I got a statement & surprissed to see the billing amount.
I given a ring to sbi customer care regarding the cancellation of such policy, a lady told me it is okay we will cancel it then I ask her complent no, she told me don't worry we are recording your voice.
after 02 month I got another statement, the amount was around Rs.13000 while i have not made any purchase.
I called again customer care then I got a reply now time has been over, policy can not be cancel.
Then I send a e-mail to gesbi regarding cancellation the policy.
In next statement they cancelled 01 policy out of 02, the total amount was around Rs.7000.
I send again a mail to gesbi, but not getting any satisfactory reply from them.
today I got a call from SBI & she was telling me that total outstanding is around 15000/.
I could not understand how it can increase ( from 7000 to 15000) in 2 months.
Daily I am getting call from sbi & they r talking me in very rough language.
So I request you please take necessary action.

Regards

Deepak Kumar Verma
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
 
3 Comments

Comments

my SBI CREDIT CARD NO.[protected], I HAVE NOT RECEIVED MONTHLY STATEMENT PAST ONE YEAR EIGHT MONTHS, I HAVE ALSO SUBMITTED MY CHANGE OF ADDRESS BY PHONE SEVERAL TIMES BUT TILL DATE NO RESPONSE INSPITE REGULAR MESSAGE RECEIVED THROUGH MY MOBILE STATEMENT HAS SENT WHICH IS ABSOLUTELY WRONG, KINDLY SEND ME THE BALANCE PAYMENT DETAILS FROM THE BEGINNING TO THE FOLLOWING ADDRESS, (NEW ADDRESS) AT YOUR EARLIEST.



A.P.SARATHY, BATA INDIA LTD, 128, W.G.C..ROAD, TUTICORIN 628002. MY MOBILE NO.[protected]
Dear Responser,

my mom and dad had been with the SBI credit card for a period of 2 years and had taken credits from the card since 2003 and had made many payments till 2005 and we beleive the final amount would have been only 3000 or 5000 rs/- since the business was totally in loss and we had to face a critical financial crunch we were in a position to sell even our property too. Suddently by 2009 there is a statement levied that we are inturn liable to pay a sum of 93000/- and when we started arguing with the bank on the same they reduced down to 45000 and then to 25000 and then to 18000. We really want to pay back the amount but inturn my parents went to the bank and asked them to reduce the amount to 13000 as we have only 13000 in our bank which is inturn borrowed for interest. there were filthy words arousing from the bank customer care executives which made my mom to be ill and hospitalize. What should be done by us now. Requesting you to immediately look down to the same and guide us ASAP.

Rgds
sainath.v
I am holder of SBI credit card no [protected], a On line payment made for membership without my permission on behalf of my credit card.
After few days, I got a SMS & surprissed to see the billing amount.
I given a ring to sbi customer care regarding the cancellation of such payment, a lady told me it is okay we will cancel it then I ask her complent no, she advised about you also put complaint on this formate.
I recived a call on my land line when i'm not at home why they dont call me on mobile about this type of payment or take confirmation? i'm not it recived any membership pls concalled this payment from my account
So I request you please take necessary action.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    State Bank of India [SBI]
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    27866
    Pending
    0
    Resolved
    7388
    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
    View all State Bank of India [SBI] contact information