[Resolved]  State Bank of India — sbi credit card payment non compliance

my credit card number [protected] i paid more than the desired amount for 2500/- on[protected]. Despite my payment before the due date that is[protected] i am receiving mistirious and humiliating calls from sbi credit card division chennia for every 2 or 3 mins. some times i am receving calls even with out a gap of 5 secs between two calls from different phone nos from chennia from different people annoying very much and giving suspecion for the amounts already paid in their branch at vijayawada(this is advised by the sbi credit card division chennia). i am repeatedly furnishing the reciept numbers for the payment made.(reciept number 12572859 /256765). inspite of giving full information to the staff of sbi creidt card division chennia the staff members are pressing us for making payment with humiliating addressing and giving annoyence. this is most regretable to inform you this. the staff of credit card division are not taking any kind of responsibility but the payments made by the customers but torcharing the customers mentally with their repeated questions, giving calls even with out a gap of 2 mins and disturbing us all the time during the day and night. this torcher starts from morning 7.30am and till 11 o clock night. we have no other go to explain this torcher to you. we wait wheather you take action against them or not. more over i wish to inform u that the payments made on[protected] were not taken into consideration in the statement generated on[protected] but the interests they have computed on[protected] were brought into account. this is most mischevious. even during october 2008 i received calls till[protected] inspite of information that is receipt nos furnished repeatedly. i wish to inform u i am not receving the statements properly with the payments made on the dates actually made. will u please inform me the current status. The local branch at vijayawada is also not functioning promtly. this is for your information.
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Aug 14, 2020
Complaint marked as Resolved 
 
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