Comments
Dear Sir / Madam
I have not been receiving my billing statement for last many months at my postal address, and due to that I am not in position to view & pay my dues on time. Initially I joined SBI Credit Card, for first six months, I used to get postal statement regularly, afterward, I was getting e-statements only. I had placed no request for non-sending of postal statement to me. Then why the postal statement were stopped ??
I have not got e-statement for Oct, 08 (receivable in Nov-08)- I could not able to pay the same and when I got my statement for Nov-8 ( received in Dec-08), late fee of Rs 350 was charged to me. As that late fee is without any reason, I paid nothing towards my bill.
Same way, Today in statement of Dec-08 [received in Jan-09 ], again your bank has charged late fee of Rs 350 /-. The non-payment is due to non-receipt of billing statement & non-payment due to that.
Since late fee Rs 700/- +Service Tax+Interest thereon as late fee for bill of Rs 1250/- is not acceptable.
Please correct my bill, and advise me the outstanding amount, I will pay it immediately, I receive confirmation mail from your side.
Customer care is good for SBI that for attracking new customers, I use to get calls for local Sales Unit of SBI, but for billing and other issue SBI have never called me. I feel sad about india’s biggest Bank.
Looking forward for immediate response. I do not know, whether this email of mine will be seen by anyone in SBI>
Regards
Girish Joshi
[protected]
I have not been receiving my billing statement for last many months at my postal address, and due to that I am not in position to view & pay my dues on time. Initially I joined SBI Credit Card, for first six months, I used to get postal statement regularly, afterward, I was getting e-statements only. I had placed no request for non-sending of postal statement to me. Then why the postal statement were stopped ??
I have not got e-statement for Oct, 08 (receivable in Nov-08)- I could not able to pay the same and when I got my statement for Nov-8 ( received in Dec-08), late fee of Rs 350 was charged to me. As that late fee is without any reason, I paid nothing towards my bill.
Same way, Today in statement of Dec-08 [received in Jan-09 ], again your bank has charged late fee of Rs 350 /-. The non-payment is due to non-receipt of billing statement & non-payment due to that.
Since late fee Rs 700/- +Service Tax+Interest thereon as late fee for bill of Rs 1250/- is not acceptable.
Please correct my bill, and advise me the outstanding amount, I will pay it immediately, I receive confirmation mail from your side.
Customer care is good for SBI that for attracking new customers, I use to get calls for local Sales Unit of SBI, but for billing and other issue SBI have never called me. I feel sad about india’s biggest Bank.
Looking forward for immediate response. I do not know, whether this email of mine will be seen by anyone in SBI>
Regards
Girish Joshi
[protected]
Billing My Credit Card no [protected]
Dear Sir / Madam
I have not been receiving my billing statement for last many months at my postal address, and due to that I am not in position to view & pay my dues on time. Initially I joined SBI Credit Card, for first six months, I used to get postal statement regularly, afterward, I was getting e-statements only. I had placed no request for non-sending of postal statement to me. Then why the postal statement were stopped ??
I have not got e-statement for Oct, 08 (receivable in Nov-08)- I could not able to pay the same and when I got my statement for Nov-8 ( received in Dec-08), late fee of Rs 350 was charged to me. As that late fee is without any reason, I paid nothing towards my bill.
Same way, Today in statement of Dec-08 [received in Jan-09 ], again your bank has charged late fee of Rs 350 /-. The non-payment is due to non-receipt of billing statement & non-payment due to that.
Since late fee Rs 700/- +Service Tax+Interest thereon as late fee for bill of Rs 1250/- is not acceptable.
Please correct my bill, and advise me the outstanding amount, I will pay it immediately, I receive confirmation mail from your side.
Customer care is good for SBI that for attracking new customers, I use to get calls for local Sales Unit of SBI, but for billing and other issue SBI have never called me. I feel sad about india’s biggest Bank.
Looking forward for immediate response. I do not know, whether this email of mine will be seen by anyone in SBI>
Regards
Girish Joshi
[protected]
Dear Sir / Madam
I have not been receiving my billing statement for last many months at my postal address, and due to that I am not in position to view & pay my dues on time. Initially I joined SBI Credit Card, for first six months, I used to get postal statement regularly, afterward, I was getting e-statements only. I had placed no request for non-sending of postal statement to me. Then why the postal statement were stopped ??
I have not got e-statement for Oct, 08 (receivable in Nov-08)- I could not able to pay the same and when I got my statement for Nov-8 ( received in Dec-08), late fee of Rs 350 was charged to me. As that late fee is without any reason, I paid nothing towards my bill.
Same way, Today in statement of Dec-08 [received in Jan-09 ], again your bank has charged late fee of Rs 350 /-. The non-payment is due to non-receipt of billing statement & non-payment due to that.
Since late fee Rs 700/- +Service Tax+Interest thereon as late fee for bill of Rs 1250/- is not acceptable.
Please correct my bill, and advise me the outstanding amount, I will pay it immediately, I receive confirmation mail from your side.
Customer care is good for SBI that for attracking new customers, I use to get calls for local Sales Unit of SBI, but for billing and other issue SBI have never called me. I feel sad about india’s biggest Bank.
Looking forward for immediate response. I do not know, whether this email of mine will be seen by anyone in SBI>
Regards
Girish Joshi
[protected]
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SBI Card — Pathetic service
SBI card is the worst in the credit card providers...first of all they dont have anybody to talk personally in Mumbai, and when u call at noida/gurgaon office u waste hrs and hrs explaininig them the matter ...the worst part is still your problem doesn't get solved...you just keep on calling again and again...intertest charges are never explained properly by any of the customer care executves (they themselvs also dont understand) ...most of the customer care executives cant be called as executive bcoz they never sound like executve, they sound like illiterate villager, with a typical harsh tone...worst is they call up at odd times like 9pm, 8am for some or the other sbicard offers and payments...I am using this card since last 2-3 year but the service level has come drastically in the recent...