Dear Sir,
I am card holder no [protected].On 11.11.2008 I received a call from Call Centre that I have been selected to be offer ed Privilege Circle Group status and they need my verification of address so that the gift may be delivered. Now they have debited my Card Account on 12.11.2008 with Rs 6180.00 as joining fee for that circle.
2. I did not give my consent to join the Privilege Circle which may be verified from the “recorded conversation” at your end. I informed this on 13.11.2008 on Phone No [protected] but the executive available there at told that the verification of the address is treated as your consent to accept the offer.
3.I am surprised to feel that these Customer Executives behave like “TRAP SQUAD”. The recorded conversation will disclose that they explain the terms & conditions like “revealing less & Concealing more” attitude. The way of offer adopted by them is like HUNTING CUSTOMERS.
4. So I am to inform that “I Decline to accept the Privilege Circle Offer” and pay Rs 6180.00 towards this.
5. Kindly get the amount reversed before bill generation as I will keep on contesting the issue on different forums. I will never pay this amount and you will get one more cardholder in the list of defaulters.
6.I will stop transacting through the card if my request is not attended to.
With Regards
Birendra K Singh Was this information helpful? |
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