[Resolved]  State Bank of India — Reward point

Credit Card — UNABLE TO ENCASH REWARD POINTS

Dear Sir.Madam,

I am using the SCB Gold card for few years. However for last 1 year I am facing various difficulties due to bad response and service on the bank's part.
1) I have accumulated reward pints against my purchases as per the card schemes. However even after passage of about 6 months I was not given the gtft voucher against the points, which I have requested to their help line number. Also I send message to their emergency number and their senior officer talked to me and said that same will be send within 7 days and now it is about 2 months passed. I do not what is their problem? Now I amfed up and not calling any further. I request that the bank should send me thje gift voucher due to me.
2) Also had to call many time to them regarding their cancellation of the gold card and issuing a upgraded card which was not delivered to me for about 4 to 5 months. Everytime their executives have lied to me that no body was their in my home and the card was returned.
3) I had to suffer due to their wrong billing a full amount in place of interest free EMI option as per the advertisemen and the merchandise.

Hope the bank will see reason to sort out.
Thanks
Tapas

Regarding SBI credit card reward point
I am unable redeem my reward points. Can you please guide me on this how to redeem the reward points.
Your Toll Free no. don't give any access. Thru internet also there in no access procedure. This is very poor service from sbi card. I want simple procedure. Help me out so that simply i can redeem my point. Otherwise I will cancel my credit card and report to the Consumer Forum for harassing the customer.


VERY VERY POOR SERVICES FOR REDEEMING THE REWARD POINT.

Regards,
Vijay Bahadur

Regarding SBI credit Card reward point

I also agree with Mr.Bahadur. There is no procedure or response from the website of SBI.
It is written in Statement that the reward point will be forefeited, but till now nothing has been done.
So, do work on it and tell me also a simple procedure to redeem my points orelse i will also complain to consumer forum.



very very poor response, i also agree with Mr.Bahadur.



Regards,
Mahendra N Raval.

actually, my reward points of abt 5000 got lapsed as i was not able to redeem it, now i have earned abt
3000 points and i am not able to get any gift or redeem it .. i am not able to get any access through internet or over phone..
i would like to suggest that a phamplet leaf stating the various gifts that can be obtained for redeeming
the reward points may be attached with the statement sent to the customers.
thanking you

I have a credit card of SBI (CARD NO. [protected]). This card is not in use arround 3 years. pls check the status of card and pls reply me the card is active or not. what is procedure of activation of this card. I want to active this card. Pls tell me the Bill date of the card.



R. AWASTHI (RAMIT AWASTHI)
290/5 SHASTRI NAGAR
KANPUR-05
MOB. [protected], [protected]

I am unable redeem my reward points. Can you please guide me on this how to redeem the reward points.
Help me out so that simply i can redeem my point immidiatly and I suggest that you should send me sms for getting reward point, I am getting sms like amount deposit, last date reminder, dispatch credit card bill but not received any singal sms for reward point.

SBI Card — Website doesn't open

I tried for long today - April 6 to log on to my SBI Card account on the web. It did not respond and I had to give it up. Expect this to be a reliable website for transactions.

Prasad.

Dear Mr. Sanjay,

Please write to us at [protected]@icicibank.com with your credit card number and contact details. Please use subject line as ’’Comments from Site’’.

Sincerely,
Nodal Officer
ICICI Bank

Credit Card — CONTACT POINT

Dear All


I need the contacts of the concerned from ICICI BANK to settle my credit card ( final settlement ) . please can you share the NO / E MAIL ID of the same .

Thanks
Satosh

I AM ALSO NOT GETTING ANY RESPONSE AS TO HOW TO REDEEM MY REWARDS POINTS. I HAVE MANY OTHER CARDS OF OTHER BANKS. BUT SBI CARD IS MOST DIFFICULT TO COMMUNICATE TO

I agree above mentioned all complaints and i was trying to find out how to redeem point of SBI Card, Is there any way to redeem the points, please help me

Credit Card — reward points - omission

i am a credit card holder. my card expired in March 2009. It was renewed up to 2013. While sending the new card, all the reward points earned 4p tp 2009 have been deleted or reset to zero. It is unfair and i request you to reset to the original value.

an early reply will help me to decide on using the card in future.

thanking you
sampath

Reward point
I am not getting any feed back about how to redeem my 674 reward points which are going to expired on 31 may 09. Can you please guide me on this .
Your Toll Free no. don't give any acces to ask about reward point.


Regards,
gurdeep singh
card no.4006, 6610, 3644, 0191
mobile no[protected]
[protected]@yahoo.in
Read comments

SBI Cards Reward redeeming is absolutely b***s*** process. I reckon it's a way to con the poor clients. There has been no help from them, neither online, nor on telephone. More than that, the bloody website is so sleazy and slow, you can damned wait all day long for it to load a single page. Pathetic performance by the Fat Duck.

Please send detail website for reward point redeeming or proceedure

thanks

i have 5623 points in my card.i think today is the last day.i tried to contact thro the toll free as well as the other number, but i am not able to get any information regarding redemption.even sbicard site cannot be opened so that i can just go thro the various items available for my points.ofcourse last time i could easily redeem my points over phone.probably if i am able to open yr site tomorrow i can talk to yr people to send me the items for my points.why cant u allow yr card holders to redeem the points in petrol bunks/indane gas outlets?

sir,
i want to redeem my reward points so i want to know the items on redemption i get

There is no way one can redeem the reward points. The website doesn't give any clue. Can some one send me how to redeem the points. This is frustrating. Pl. act fast

I earned reward points more than 3000. Whom I have to contact to qualify to redeem this point to get articles. List of articles/homeappliance needed to choose our requirement . Request to send the contact details to pursue further.
regards,
r.arunachalam

I am unable redeem my reward points. Can you please guide me on this how to redeem the reward points.