[Resolved]  State Bank of India — false money transaction

hello sir my name is mahesh yadlapati i have sbi account int tenali main branch i.e account no [protected].i went to hyderabad on 28th october 2008 and i went to near by sbi atm's and they r not working . so i kept my sbi atm card in icici bank atm located in srinagar colony, hyderabad and operated it to get amount of rs5000, but i got a receipt that the transaction has been cancelled .Then i went sbi atm (located at srnagar ) and withdraw rs5000 from my account then i noticed that rs5020 have already been ith drawed from my account then i called customer care service .They told me that the amount will be added with in 24 hous otherwise complaint it to your bank manager.So i gave written complaint to chief manager on30th october .From then onwards iam going daily tobank to know when wiil be my money will be back, but the employers did not react to my complaint .Then igave complaint through net.But there is noresponse.One day i went to bank and noticed that manager has een transfered.Then asked the new manager about my comlaint she verified and told that no complaint has been received as there is no letter.So i gave another written complaint in december 2nd week but there is no responhello sir my name is mahesh yadlapati i have sbi account int tenali main branch i.e account no [protected].i went to hyderabad on 28th october 2008 and i went to near by sbi atm's and they r not working . so i kept my sbi atm card in icici bank atm located in srinagar colony, hyderabad and operated it to get amount of rs5000, but i got a receipt that the transaction has been cancelled .Then i went sbi atm (located at srnagar ) and withdraw rs5000 from my account then i noticed that rs5020 have already been ith drawed from my account then i called customer care service .They told me that the amount will be added with in 24 hous otherwise complaint it to your bank manager.So i gave written complaint to chief manager on30th october .From then onwards iam going daily tobank to know when wiil be my money will be back, but the employers did not react to my complaint .Then igave complaint through net.But there is noresponse.One day i went to bank and noticed that manager has een transfered.Then asked the new manager about my comlaint she verified and told that no complaint has been received as there is no letter.So i gave another written complaint in december 2nd week but there is no se .There is no proper response from staff .This is my 4th complaint letter nobody is telling wether my money will be back or not.plz help from thi situation .Thanks for studying my full complaint