Dear Sir,
I have a saving account in SBI (Gannaur Branh) a/c no:[protected]. By 1st Jan2009, I tried to withdraw Rs.15000/- through ATM, but due to delay in tranction neither money nor any statement slip was dispensed by the ATM machine installed at Gannaur Branch. After that I went in to the branch withdraw the amt using withdrawl slip, but when i saw my statement in the evening, it was showing me Rs.15000/- ATM WDL. I complaint to the bank same time, they asked me to wait for 24 hrs, but nothing happned then I submitted a written complaint letter to the branch manager. But till date no action was taken by them, neither they forwarded my complaint to the coresponding dept. When communicated to the branch manager, he replied that such cases takes time and he can not assure by when it can be done.
Kindly look in to the issue ASAP.
Regds,
Vivek Gaurav. Was this information helpful? |
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