[Resolved]  State Bank of India — Failure in accessing my account on www.onlinesbi.com

I am customer of Amravati Main Branch. I hold a savings account in your bank. On 19th January 2009, I gave an application for starting the online banking service on my account. After taking my application, the Internet Banking Manager, Mr. Raghuvanshi gave me a seal packed envolope containing the username and password for the login to my account online. But since last 7 days I am trying to access my account, but when I enter the username and password which I got from bank, it gives the error "Invalid Username or password".
I met Mr.Raghuvanshi again on 21st January 2009, this time he told me that they have completed their formalities of linking the Internet Banking Kit no. to my Account. I have visited my branch office for 5 times for the sme problem, but still I am facing the same problem in logging in. I had also called on the Customer Helpline number [protected], but they told me to contact the branch people and told that they cannot directly help me.
Sir/Madam I kindly request you to look into this matter and help me out as soon as possible. The details of my account and Internet Banking Kit are given below.
Thanking You.
With Regards,
Nirmit Mishra.
ACCOUNT DETAILS ARE AS FOLLOWS:
Account number: [protected]
Customer Name: Nirmit Mishra
Internet Banking Kit No. : [protected]
Internet Banking User ID: 13635148