[Resolved]  State Bank of India — Persistent reminders for payment overdue for Closed Card transaction

DEEPAK LUTHRA
5, JEEVAN SANGEET, 1ST. ROAD, TPS 6,
SANTACRUZ (W), MUMBAI – 400054
MOBILE: [protected]
16 / 01 / 2009

To,
The Senior Police Inspector,
Santacruz(W),
Mumbai -400054

Respected Sir,
Re: SBI Credit Card No. [protected]
I was having a SBI credit card till 2007, but on 8/3/2007 I had submitted my final cheque of Rs.5, 388/- towards my total outstanding and I cancelled my card and that too by cutting it in 4 pieces and sent it to SBI

I had been regularly receiving call from SBI for futher payments due and that too for new card which I do not have and I have not taken it.
On 12th.Januavary 2009 I received a call from Mr.Ajay from recovery department from Mahim Branch He had called from[protected] at 10.30am. He had asked for due of Rs.3000/- and also told me that I could settle it Rs.1000/- in full and final. I told him that I do not possess a SBI card and have not taken any card from SBI so any payments due does not arise. He has called me many times before for payment and is harassing me.

It gives me great stress and mental agony when I receive these calls. I immediately write email to SBI also but no response from them as yet. Please note that I had sent emails to SBI on 29/11/08 and again on 9/1/09

Sir please help me and my family so this harassment can stop. I am already a patient of blood pressure and this call gives me great stress.

I am enclosing copies of email dated 29/11/08 and 9/1/09 and also my letter to SBI dated 8/3/2007 and receipt of 9/3/2007

Thanking you in anticipation





( DEEPAK LUTHRA )

C.C. To: Mr. Prasad D. Wagh - Consumer Guidance Cell.
Mumbai Grahak Panchayat, Grahak Bhavan, 3rd. Floor, Sant Dyaneshwar Marg,
Vile Parle(W), Mumbai – 400056

DEEPAK LUTHRA
5, JEEVAN SANGEET, 1ST. ROAD, TPS 6,
SANTACRUZ (W), MUMBAI – 400054
MOBILE: [protected]
26 / 01 / 2009

To,
The Senior Police Inspector,
Santacruz(W),
Mumbai -400054

Respected Sir,
Re: SBI Credit Card No. [protected]

This is with reference to my previous letter dated 16/ 01/ 2009 acknowledged by you on 20/ 01 / 2009 – copy enclosed for ready reference.

Sir on 21 / 01/ 2009 at 1.50 pm I received a call from Ajay from[protected] while I was outstation at Vadodara. I again explained to him my status but he kept on that as the bank has not sent me a settlement letter my account is not closed even though I have paid in full.. I told him that I have logged a complaint at the police station against SBI cards he then told me that he is just doing his job.

Again on 25 / 01/ 2009 at 1.39 pm I received a call from [protected] by Mr. Rahul who he said that he was Mr.Ajay’s officer. Today he added that this RS.3000/- due is for the last bill being not paid in full. So I have told him to send me the complete break up at my office address which they have and Mr. Rahul said that he would send it immediately.

Sir the last payment made to SBI was with interest and all charges due till that date. This is nothing but harassment and mental torture to me and my family by SBI Cards.

I am enclosing a copy of my letter acknowledged on 20/ 01/2009

Thanking you in anticipation





( DEEPAK LUTHRA )

C.C. To: Mr. Prasad D. Wagh - Consumer Guidance Cell.
Mumbai Grahak Panchayat, Grahak Bhavan, 3rd. Floor, Sant Dyaneshwar Marg,
Vile Parle(W), Mumbai - 400056