State Bank of India [SBI] Complaints & Reviews

I am an employee with wipro technologies. I had problems with internet banking. I called PBB, Koramangala branch at least hundred times but they never picked up. I mailed 6 times but no response.
I mailed to all the email ids provided : sbi wipro helpline, sbi helpline and escalation id also.

They provide so useless and third class services that I never received any response from them. It has been such a frustrating...

Respected Sir,
My complain is pending from last year. why the bank not answering or reversal the money. i want the money back as soon as possible first of all the status of my complain. this is my last mail after this i amgoing to consumer court ansd consumer forum. And also which telephone numbers you are given on ur wesite of chandigarh head office not working including tollfree number. all the numbers are temporarily out of service.



Thanks & Regards


Ravail Singh

M. No. [protected]

--- On Sat, 5/23/09, Ravail Singh <ravail.[protected]@ymail.com> wrote:



From: Ravail Singh <ravail.[protected]@ymail.com>
Subject: Fw: ATM TRANSACTION HALFLY PROCESS A/c FULLY DEBITED ANY STILL NO REVERSAL OF MONEY
To: [protected]@nic.in
Date: Saturday, May 23, 2009, 11:45 AM






Respected Sir,
i am sending you the complete detail of my problem. still the no reply from SBIN exempted HO that we are discuss the matter with the branch and branch will consult you. please solve my problem as soon as possible.


Thanks & Regards


Ravail Singh

M. No. [protected]

--- On Thu, 5/14/09, Ravail Singh <ravail.[protected]@ymail.com> wrote:



From: Ravail Singh <ravail.[protected]@ymail.com>
Subject: Fw: ATM TRANSACTION HALFLY PROCESS A/c FULLY DEBITED ANY STILL NO REVERSAL OF MONEY
To: complaints.[protected]@sbi.co.in, helpline.[protected]@sbi.co.in, prakash.[protected]@sbi.co.in, r.[protected]@sbi.co.in, Grievance.[protected]@hdfcbank.com, customerservices.[protected]@hdfcbank.com, Grievance.[protected]@hdfcbank.com, [protected]@rbi.org.in
Date: Thursday, May 14, 2009, 12:35 PM


A/C No. [protected]-3 SBIN


Thanks & Regards


Ravail Singh

M. No. [protected]

--- On Thu, 5/14/09, Ravail Singh <ravail.[protected]@ymail.com> wrote:



From: Ravail Singh <ravail.[protected]@ymail.com>
Subject: ATM TRANSACTION HALFLY PROCESS A/c FULLY DEBITED ANY STILL NO REVERSAL OF MONEY
To: complaints.[protected]@sbi.co.in, helpline.[protected]@sbi.co.in, prakash.[protected]@sbi.co.in, r.[protected]@sbi.co.in, Grievance.[protected]@hdfcbank.com, customerservices.[protected]@hdfcbank.com, Grievance.[protected]@hdfcbank.com, [protected]@rbi.org.in
Date: Thursday, May 14, 2009, 11:39 AM


Respected Sir,
i have used the hdfc bank jalandhar road(OLD BRANCH)atm on dated 10102008 @ 08:00 am to withdrawal 12000/- through my sbi debit cum atm card. However "Half Transaction Process" message displayed on screnn and only 6500/- dispensed and my a/c balance debited with 12000/-. On contacting HDFC Bank official i was told to wait till evening and check for mini statementto confirm my a/c bal. there has been no reverse transaction till date(10/11/2008) and still now. I contact the Mr. Kaul in sbin bank and he says that in this case we don't do anything. all the work in the hand of hdfc bank. both of the bank not accepting the my application after that i have done the registered post to the both bank local branches. No response from both Banks till Date[protected]. plz solve my problem as soon as possible otherwise i will go to consumer court.


enclosed documents

1 statement of my a/c from 7/10/08 to 14/05/09
2 Rcpt of Registered Post to Branch Manager Hdfc Bank
3 Rcpt of Registered Post to Branch Manager Sbin

Thanks & Regards


Ravail Singh

M. No. [protected]

Account has opened on DT.06-05-09 still i diidnot recieve any response from bank . On this DT.27-05-09 i visited bank regarding the status of ATM CARD but they are unable to answer wnen it will be reaching. please do the needfull immediately.

Complaint Ticket Number : CC[protected]



Name : P kirankumarreddy
c/o 1-8-775, sriramnagar, nallakunta-hyderabad-44
Account Number: [protected]
Branch Name: begumpet
Email : [protected]@yahoo.co.in
Phone No : [protected]
Mobile No :
Product : ATM Service
Complaint : Account Related -, ATM Card/PIN not received
Message : ATM CARD IS NOT RECIEVED NEARLY 21DAYS AFTER THE ACCOUNT OPENED. PLEASE DO THE NEEDFUL & URGENT

For redeeming the reward points I called up the helpline in Sep - Oct 2008 and I was assured 1 year India Today subscription on redemption of 3714 points. No reward was given thereafterwards. After several mails and telephone calls on helpline on 24th feb.2009, I was informed through mail that the redemption is done and I will get 1 year India Today subscription free. This was followed by a written mail from their credit cards marketing head, Mr.Sahay. In the whole melee I lost 150 reward points for not utilizing them on time. the fact is that till date I have not got the reward and so far there is no reponse from this bank. I wrote to the nodal officer of SBI and he wrote back to me saying that the credit card business is separate and forwarded my communication to the same "feedback.[protected]@ge.com". Regularly I call up the helpline and they say that soon they will take action. The soon has not come in 9 months. I request you to go deeper into the issue and expose the whole going ons - find out whether they really do reward the customers or it is just another unfair trade practice. thanks and regards

Where to complain about the SBI-complaint office???

I wrote following mail to SBI DGM many time, but they are just forwarding my mail from one complaint office to another but no action has been taken yet.

Now its 3+ months and my Rs.50, 000/- money is still stuck in SBI and they are not giving me my money.

To,
The SBI Manager,
Sector 2, NOIDA,
UP, India.

Dear Sir,

It is brought to your kind attention that a cheque with following details
ICICI cheque # 328734
dated 21-Feb-09
Rs 50, 000/
in Favor of Mr. Umesh Chandra Srivastava (SBI AC # [protected] of Kotdwara in Uttaranchal )
depositied in SBI, Sector 2 NOIDA Branch
Got cleared on 26-Feb-09 as per clearance house records, is still NOT credited in the above mentioned account.

I met the SBI Branch Manager (Sec 2 NOIDA, UP) several times and also gave complaint in written.
But i were given excuses like somebody on leave, system problem, some major problem in transaction calculation, we are looking into the matter etc etc.

Is SBI going to compensate the losses that i am bearing. What if i were going to invest this amount and getting Rs. 80, 000/- in profit?
What if somebody is dying for treatment and the money do not reach the needful?????
OR SBI has given my money on loan and earning high interest on it and enjoying profits from my money...!! STRANGE..!

HOW CAN SBI DO THIS?????? Please let me know.

Kindly consider the seriousness of the matter and RETURN MY MONEY with interest @ of FD along with penalty for causing GREAT TROUBLE to me & my family.

HOPING A QUICK ACTION IN RESPONSE.

thanks & regards,
Yours Truly,
Kumar Sankalp

che.dear sir,
my sbi card [protected] statment dt 20/05/2009, fine charged for rs. 653.10.on 09/05/2009 through online payment made rs 13255.70.due date10/05/2009.as on date nil outstanding.i also deposit a chq. 036885 dt 04/05/09 for rs 13255.70 in the sbi tmc branch code7880.thanjavur drop box.it is not takenup to 09/05/2009, so i remit the due by on line. susquently i issued stop payment of the
with out verfing the o/s position sbi card company charged fine. pl refer my complaint ref 5bcd7, regarding
non open of the drop box..

selvakumar d

I have Housing Loan a/c in SBI . Account N0. : [protected] . The L.I.C. Firozabad directly send Rupees Fifteen Thousand ( Rs.15000/=) by Cheque no. 0010043 dated 28.03.2008 to SBI, Allahabad branch to be deposited in my account, since the policy was pledged with SBI . As per Account statement it is clear that the aforesaid cheque was deposited for collection on 09-May-08 and the amount was credited in my account and the amount was adjusted towards interest and the principal balance. After the depositing the aforesaid amount of Rs.15000/= the Balance was reduced from Rs. 5, 34, 224.63 to Rs. 5, 19, 224.63 . Rs. 103 was also charged as collection charges . But in the next entry immediately after the above entry, the Balance amount is again raised to its previous entry prior to the deposit of Rs. 15000/= and again it has been shown as Rs. 5, 34, 224.63 .

I personally contacted the Branch on three occasions, it was confirmed to me that the aforesaid cheque has been cleared on 09.05.2008, It was informed that there is some error, which may be rectified . I personally reported the matter to SBI and complaint was lodged on helpline of SBI, I am suffering a great loss . it is a clear case of misapropration of my money or the embazalment is done by some officer of the bank, who is criminally liable for action .
kindlytake up the matter, or I will have to move the courts for criminal and civil actions against the bank .

sir
I used my atm card in a icici atm in bombay ten days back .I forgot to collect next day. I cosulted bank concerned .they refused to hand over that personally.They told that card will be returned to sbi in bombay .They will send to you in due course .Till date i have recieved no information.I could not contact customer care through their help line no [protected] .My mail address is [protected]@yahoo.com
thanking you
Tushar Singh

Sir,
I had opened an account with SBI, marathahalli branch, bangalore on 7'th of march. There was a lot of issue with this account. First, I didn't get my ATM pin. So I couldn't use the account for a period of 2 months. After some 2 months I got the ATM pin. And for that I had to visit the brach for some umpteen number of times. The manager simply was not considerate enough. But my grievances didn't end here. Then there was issue with transaction rights. They have given me user id password everything but with that I can just see my account details. No transaction allowed. First they asked me to authorize the mobile number. The mobile number on display was my number only so it shouldn't have been required. But then also I registered my friend's number then reverted back to my number. Submitted a form for authorization. They authorized it also. But still the problem is unsolved. I can't transact through my bank.
Whenever I call them they just cut the call.
Tell me what to do .

I m not the kind of person who like to complain much . But the case happened with me is quite Irritating for me .

I hab an SBI Account in rajasthan .

I am a Student and the ATM closest to my clg is ICICI ATM in sec-62 Noida . So i withdraw my money from that Atm .

Its has happened twice that i had withdrawn money, and the transaction has been cancelled but money was deducted from my account .

The money was withdrawing was huge so, Please help


Please help

Email id - [protected]@gmail.com
Contact No. - [protected]

i have tried to withdraw a sum of rs 4000 from an atm of punjab national bank through my SBI debit card on 06/04/2009 but at taht time my account was been debited with the same amount but no cash was deleivered to me .i had made an compalin with the atm officer of both the branches i.e. Branch of SBI (RAIRANG PUR, oRISSA) and the branch of pnb( Madhunban Delhi) the atm manager of my branch assured me that the amount would be refunded to me within 15 days but its a long period passed on i have severally met the same officer even i have made a compalin of this to the loval head office of the bank but nothing happend

I there fore request you to kindly help me to get back my money as i belongs a middle class family and 4000 rs is very vital for me.


Thanking You

Yours FAUTHFULLY

(Gyana Ranjan Das)

i have lost my sbiatm, branch-hajipur(bihar)before 3months.my a/c no is [protected]. i applied new atm
card in branch on18/2/2009.another apply on22/3/09.reapply on04/05/09 but there is no respose.my 1st
t.no-[protected].kindly send my atm card as it possible.thanking you.

From: Vijay Limaye
B-406, Pushpa Darshan CHS,
ShastriNagar, Dombivali(w),
Thane, Mumbai-421202

To Manager,
Customer Correspondence Unit,
DLF Infinity Tower, C-12th Floor,
Block 2, Building 3, DLF Cyber City,
Gurgaon-122002(Haryana) India

Subject: My Credit Card Stolen by cheating
Reference: Credit Card No: [protected]

Dear Sir,

My aforementioned Credit Card has been stolen by cheating on 7th May, 2009.

On the 7th May, 2009 around 4:45 p.m. one person reached my residence and introduced himself as SBI Staff with your banks LOGO. After identifying SBI Banks Logo I have allowed him to enter in my residence. After he entered, he asked me about the Pin Number and said that my card is tampered, upon that he also mentioned your card has been expired as you have not received the Pin Number within 8 days, so you will receive a new Credit Card along with Pin Number in next couple of days.
As the said person introduced himself as SBI Staff with your banks Logo, I handover my aforementioned SBI Gold Credit Card to him. As till date I had not received the Pin Number, use of the said card is not done by me, which I had obtained in the month of April, 2009 through online application.
As mentioned above, the said SBI staff person who were representing himself with your banks Logo had taken my Credit Card and started using it, which was made known to me when I received a phone call from your Investigation Department asking me about use of Credit Card whether it is with me or stolen or whether I am using or have used it for transaction. But I come to know this after receiving your call, so with immediate effect I deactivated my card dated 9th May, 2009.
As till date I have not received the Pin Number, no question o[censored]sing it for any transaction by me. But as the said person representing himself with your banks Logo handover me a note signed by him which please be noted.
I hereby request you to kindly look into the matter and investigate on the same at the earliest and oblige.
Thanking you, and assuring you of my full co-operation.

Yours faithfully, Vijay Limaye
Copy to (cc):

Hi,

I have been emailing SBI Credit Cards for a long time regarduing their horrible Customer Service. I have been lied to all the time. I settled my card in the year 2007 and till date I have not received the Settlement Letter. As I was in India I did a follow -up with the Bank were email and Customer Service.

I was issued a Mediclaim Policy in hich my father's name was my own name. The policy was a waste and SBI debited money for the same from my Credit Card Account. I was told by Customer Service to contact the Mediclaim Company. When I did that they told me that the email has to come from SBI. Whewn I contacted them again they said the amount was credited to my account. The credit was never done and the balnce incurred interest and other charges.

Finally I settled the account with the bank and they took a payment from me on 27/08/2007. They infoemed me that a letter will be sent to you in the next four days. No letter came whenever I called the SBI people they told me that the letter was sent. Till date - today 21/05/2009, I have not received the letter and people keep calling my home and harass my parents in my absence.

I am fed-up of this maddness. The customer service is filled with LIARS and CHEATS. There was a Supervisor by the name of Nisha at that time and the agent that processed my settlement was Rahul. The man who came to collect the money was Vicky. This matter is the height of Harassing a Customer.

I have emailed SBI several times and all I get is Copy Paste emails in return. I would appreciate someone looking into this matter at the earliest.

For any details call me on [protected].

Regards,

Alvin Gibson.

sir,
I forgot my roll no. so please give me any suggestion so i can see my result .

I have recived a call from somebody from SBI legal department for my credit card payment issue. He has given a mobile number of a sBI personal, he stated that i have to pay 27000/- Rs. I am willing to pay the money and settle out the issue, but due to current recession i requested him i will pay the amount in two installment, which he agreed upon but need to pay before 25th which is not possible for me. I requested hime i will pay him on 30th and rest next month. But the SBI personal is not listening any of my request and told me he going to put up police case in my name to nearest police station. Let me know how can you help me out.

regards

From

I had a SBI Credit card No. 00043*************290. I'm not using this card since last one year. I have already destroyed this card and communicated to customer care executive through phone to close the account. That time I have paid all dues against my card.

Now, I have received a letter from SBI Card dated[protected] in which an amount of Rs. 4410.28 is claimed as outstanding against my credit card and offered an opportunity to settle the outstanding by just paying Rs. 2141.37 before[protected]. But actually I do not have any outstanding due against me (All statement of card and proof of payments are available with me). In the above mentioned letter the name and numbers of few local officers are given. While my husband visited to local office of SBI card today at about 4.30 PM to meet the officer and clarify the matter with all proof, the officer Mr Kushagra Nehra asked the guard sitting outside the office to collect any statement of my card and came out of his office after sometime and informed that I have made a transaction of Rs 611.00 on 11/06/2007 at Body Care Shop. When my husband requested him to show the proof of all payments by sitting in his office, he rudely refused to see the documents and asked me to contact at customer care. When my husband again tried to explain the matter, Mr. Nehra started shouting and abused my husband and asked to settle the matter through court.

I kindly request you to take stringent action against Mr. Nehar. Further, as I have no outstanding due on me, please close my account with immediate effect.

Dr. D. Singh
[protected]

I have opend an account in SBI BANK, SITAMARHI (BIHAR) branch Code No. 3435 (my home town) in 12 Nov, 1992. Now I am working in Delhi
I received ATM Card in March 2008. Still I am waiting for PIN number. I enquired about PIN in SBI Sitamarhi branch several times. I have submited a athorizetion letter in branch Dec 2008. They replied that PIN number is not yet received from there head office.
Now the month is April I don't know how many time My brother have go to.
Kindly do the needful.

Thanking you,

SANJEEV KUMAR
A/c No. [protected]
ATM Card No.[protected]

DEAR SIR,

This is to making a compliant to you that i hade made all my payments regarding credit card on last year, but making so many letters & calls no body give any response . its reallt very shamefull for your company to give such a poor service to your regular customer.kindly please un block my card as soon as possible.
MOBILE: [protected]

I have tried to withdraw a cash amount of Rs 9000 from this ATM of atm-id S1AN00081348 on 3rd march 09 at about 19.04 but no cash was withdrawed and my balance was deducted... The manager didn't take any action.