[Resolved]  State Bank of India — Not recieved the Balance Transfer Cheque even after 14 days.

This is the worst credit card system i have ever seen. it is totally running on mess. i had applied for a balance transfer on 15th of oct and have not recieved the cheque till date. even now i have suffered a loss because i couldnt pay the other bank on time i dont see any solution or remidee for this late delivery. i had called customer care 11 times and every time they told me some different thing. they even didnt had the courier information till 25th of oct. once they told me they would directly transfer the amount to the other bank, next time they told me that it is not possible they would drop it in my banks ATM and the next time they said it is also not possible, they would see what could be done. And they have even sent me this months statement with the balance transfer amount in it that i have not recieved yet.