[Resolved]  State Bank of India — Irregular & Irrefutable services

5th November 2007

From,

S. VARADHARAJAN
CARD NO: [protected]

TO,


Manager- Customer Services
SBI Cards & Payment Services Pvt.Ltd
DLF Infinity Towers,Tower C,12th Floor
Block 2, Building 3, DLF Cyber City
Gurgeon -122002(Haryana) India



Sub: Cancellation of Card due to Irregular, irritatable and irresponsible services


With the above subject herewith I have enclosed my CARD in cut pieces. I need no more your service any time at all. As such I have received the CARD after three months where the three months bill has come early to pay an amount. Please note that I don’t receive yet even ATM PIN till I am sending this letter. I felt much about this kind of irregular and irretatable services which wonted and made me psychological affect. Moreover you have no front office in Chennai to tell about our grievances and to rectify the problems. Also there are no such Representatives to have discussed about this in face to face.

Please note that the following dates my queries were made by phone to help line. But there is no proper response and even didn’t tell their name also from other end.

List of Calls:

27/01/2007
07/02/2007 @ 6.25pm my request No: MQ[protected]

Other List of Calls:

01/03/2007 @ 04.13pm Duration 31 minutes
02/03/2007 @ 11.03pm “” 2.50 “”
02/03/2007 @ 14.47pm “” 5.35 “”
02/03/2007 @ 12.54pm “” 20.44 “”
02/03/2007 @ 03.51pm “” 10.55 “”



S. VARADHARAJAN
(An Unsatisfied & Irritated Customer)
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Aug 13, 2020
Complaint marked as Resolved 
 
2 Comments

Comments

My name is G.Shanthi, My SBI Credit card no is [protected] my date of birth is 17/01/1969 & last3 days back I got one statement from you the Addon card charge Rs.250.00, As already i told you last time also this same issue, after that only you promise & Revert the amount & also they told me we will not going to charge in future for Addon card, Infact I am not using this card for last more than a year & I don't like to continue with this issue, As well as today morning i try to contact you for this issue, but no response. And I am also admitted the hospital for my treatment & discharged yesterday only, in this situvation you are also irretating me, So kindly Revert this amount & send the fresh statement Immediately & Oblige.Infavt I am facing this issue only with SBI, if it continue in future i don't like to use your card. Please try to understand & do the needful immediately, If any thing to ask me, kindly call my mobile [protected] or my husband Mr.Raju [protected] (addon Card User)
Matter is most urgent, By G.Shanthi
My name is G.Shanthi, My SBI Credit card no is [protected] my date of birth is 17/01/1969 & last3 days back I got one statement from you the Addon card charge Rs.250.00, As already i told you last time also this same issue, after that only you promise & Revert the amount & also they told me we will not going to charge in future for Addon card, Infact I am not using this card for last more than a year & I don't like to continue with this issue, As well as today morning i try to contact you for this issue, but no response. And I am also admitted the hospital for my treatment & discharged yesterday only, in this situvation you are also irretating me, So kindly Revert this amount & send the fresh statement Immediately & Oblige.Infavt I am facing this issue only with SBI, if it continue in future i don't like to use your card. Please try to understand & do the needful immediately, If any thing to ask me, kindly call my mobile [protected] or my husband Mr.Raju [protected] (addon Card User)
Matter is most urgent, By G.Shanthi

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