[Resolved]  State Bank of India — EXACT AMOUNT USED MUST BE SAID AS AMOUNT DUE

I RECEIVED RS.16000.00 IN DD FORM AGAINST ATM CASH WITHDRAWL.THEY SAID ATM CHARGES ON THIS WILL NOT BE TAKEN.IN TOTAL I USED RS.16000.00 plus Rs.18094.00 equal to 34094.00.Additionally SBI Life SuperSuraksha,(Prem&Admn Fee)Rs.3583plus Rs.3583 i.e.,Rs.7166.00.
till today i have deposited Rs.approx.18679.00.
The amount due to pay must be Rs.22581.00 instead of approx. Rs.36,ooo.oo as the total out standing they say.
In conversation they say,we have added Rs.10,000.oo additionally in your total outstanding.which we will transfer to u when u will submit total due promptly.
sbi credit card no.[protected] DR SURESH CHOUHAN ,Addititional card no.[protected] MANISHA SINGH.
PRESENTLY OUR BOTH CARDS R NOT IN ACTIVATION.
MY QUERY IS THAT ALL THIS CRYSTAL CLEAR INFORMATION MUST BE MADE AVAILABLE WHICH IS NOT DONE BY AUTHORITIES,THENCE CONFUSION IS MADE AND THE CONSUMER IS MISLED AND HE OR SHE PRESUMES THAT CREDIT CARD AUTHORITIES R CHARGING INTEREST IN HIGH VOLUME w.r.t.,the amont used by comsumer in form of market purchase and the amount they gave in DD form against the ATM use cash taking.