[Resolved]  State Bank of India — Undue Late payment charges

Hi, This is Chandraprakash Jain and my card no is [protected]. I would like to draw your attention to strange reply given by two of coustomer executives viz. "Vaibhav" and "Komal" and SBI's stretagy to make money from innocent customers.
SBI simply put charges in your bill and every time will ensure that their collection department gives a call to you and they promise to reverse the charges and ask you to pay the rest of amount (net of charges) and that is exactly what you do. And now think why do they on their own give a call to you.
My dear friends, it is because the fact that promises made by their collection department has no legal value instead of fact it is recorded or not. And when you will contact Customer care what they will say "Collection is a separate department and their call records are not shown in our log and you must have called Customer care".
Now realize what mistake you have made by trusting them on their collection department and trick of SBI Card in refusing any of the responsibilty of their collection department.
This is the best example to show how to make your coustomer fool and make money by harrassing them.
I would be greatful if you could help me out in it. Although I have instructed them to cancelled my card from right now and I request all of you people to do the same. Do not ever believe SBI CARD by thinking that it is a nationalized bank's enterprise.