Application was taken from me regarding giving SBI Platinum Card, along with all necessary documents on 17th December 2007. I received a confirmation call, to verify my details. Subsequently, 3 weeks later, I received a letter signed by Nirupam Sahay, Vice President-Marketing that currently they will not consider my application for issuing the card.
This is pretty disgusting ! If this was the case, why did I receive the verification call ? Also GE personnel who collected my application repeatedly kept me telling that the Card is ready, and is lying in Gurgaon, and will be delivered to me shortly.
Now, the RSM of GE (Pune division), Kapil Khanna is telling me that they have nothing to do in this. He even told me that the card will not be issued to me, and dared me to do whatever i can do.
An organisation like SBI is not expected of this service ! And if people like Kapil Khanna is hired by GE to offer SBI Credit Cards, then its a shame on GE as a whole, and SBI in particular.
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