[Resolved]  State Bank of India — failed transaction, but money deducted

hi
This is Kiran babu daram. i have purchased a washing machine for Rs 6700/- on 04/01/2008 at Sonovision Vijayawada. i used my SBI Debit card to pay the bill amount. When they swiped my card in the machine "transaction failed" message came. when i went to ATM and checked my account bill amount is already deducted. when i shown this transaction slip to Sonovision, they have not accepted. they have shown in their machine that transaction was failed. i have lodged a complaint with SBI. till date there was no response. Anybody can please help. what i have to do.

regards
kiran babu daram
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Aug 13, 2020
Complaint marked as Resolved 
 
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I am Tarkeshwar Nath Verma and i am accountholder of SBI since more than 35 years and i feel glad when i thinking that i am a part of SBI.
i have good memories concern with SBI, But i has been facing problem and my problem it that i was withdrawal a ammount of Rs : 7000/- as ATM machine of ATTA Market Noida ( U.P.) ( ATM ID--S1AN[protected] and my amount did not deal -out from ATM, but my amount has reduced from my account,I was submit application with ATM slip in muzaffarpur(red cross branch) and noida (sector-26 branch). but there are no progess, and i fill helpless.

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