[Resolved]  State Bank of India — BAD SERVICE AND HARRASING..

Hi,

I have received a SBI Silver card in the month of Nov2007 and i made payment to country club of Rs80000 online payment ... but after giving the card details to the merchant i thought of canceling the payment so i called up SBI customer care and made stop payment ( i have the reference no for that) . They said this stop payment will effect in 24hour but when i checked after some time amount has been debited from my card ... i asked country club people to cancel it but its non refundable membership so i am behind them to get the money ... but in a mean while SBI people started calling me every day and asking me to make the minimum due then i thought i will set up an EMI and pay to the card but they are not ready to set up an EMI so i am not paying the payment from last 4 months so now they sending the associate people near my house asking for money ..... i want to report a case against SBI .. i don't want to be a defaulter please help me how to go about this ......
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Aug 13, 2020
Complaint marked as Resolved 
 
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SBI Credit Card — Bad service/Harassment of people

I have been using SBI credit card for more 4 years. Every 4 months they succeed in creating a new problem. They have blocked my card 5 times, without any reason. They do not give proper response. Their monthly statments are wrong. Etc.

Largest Bank harassing largest cross section of people

Credit Card — check collection is poor

Despite dropping the cheques in the cheque box well before due date, barclays bank has a weak collection mechanism and delay the date of collection so that they can claim the late payment charges.
the customer care are taught to say no or to talk rules or to speak to you as though you are ignorant of finance.( which is very typical )
Mails sent to customer care are not attended. Not even acknowledged.
It is very evident that this credit card companies has resolved to set new lows in being unethical to make money .
They also act as though the whole process of collection was delayed from the customer and that they are prompt by asking their collection agents to call as thought they havent recieved the cheques.

beware .. this bank is out there to cheat you...

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