[Resolved]  State Bank of India — No Intimation on Payment due date and no proper response to emails

At the time of issuing the SBI credit card , I remember the customer care executive telling me that I will have 90 days time to pay back any amount that I spend on purschases made through the credit card.
Hence believing this I took the card very happily.

But to my surprise I found that I was not even given 30 days of time to payback the money and neither was I given any kind of intimation about the payment due date.Also, I was levied with late payment charges for that, which I realised when I happened to check the statement casually assuming I had lots of time to payback.

What the hell was this,firstly they made me a fool by giving a false information on payback period and then when I started writing emails to address this concern where there was no mistake or delay from my end, they didn't even have the courtesy to reply appropriately rather they made me understand the SBI transaction and also wrote to me that I had made the payment late but didn't even mention in the slightest corner of the mail about their failure to inform me before hand and also on the false promise given to me.

It was ridiculous on their part to do so. I seriously wish I could meet the AVP Mr.Ajay Bharti on this regard so that I could explain to him in person what actually went wrong and how sales executives make false promises to people like us just for the heck of issuing cards.