[Resolved]  State Bank of India — Misspelling of Name

It is most disappointing to note that till the time of writing this E-Mail I have not got any response from you against my E-Mail dt 26/02/2008.As I had already mentioned in my earlier E-Mail the Demand Draft sent by you in the name of NIRAJ KUMAR had not been credited to my Account,rather my banker M/s.ICICI bank had issued me another Banker's Cheque for the same amount of Rs16400.00 in the name of NIRAJ KUMAR which is of no use to me.I would like to send this Bankers Cheque along with the covering letter received by me from ICICI Bank and my Credit Card to you for further necessary correction at your end.In view of the above I would request you to pl let me know the complete postal address to enable me to return back the Credit Card as well as the Banker's Cheque.In the mean time I would request you to pl reverse all the transactions so far done in my Credit Card and send me the corrected Accounts statement which should show payment due as "NIL" since I believe I should not be liable to pay anything to the CC Account.

Anticipating an early reply and a line in confirmation of receipt of my E-Mail will be highly appreciated.


Regards,

Niroj Mishra
Materials Manager
Hindustan Construction Company Ltd.
Bandra Worli Sea-link Project,
Opposite Bandra Reclamation Bus Depot,
Bandra (W)
Mumbai 400 050,
India

Tel:[protected] / 26400722
Fax:[protected]
Email: niroj.[protected]@hccindia.com
Website: www.hccindia.com



-----Original Message-----
From: MISHRA N K /BWSLP
Sent: Tuesday, February 26, 2008 8:03 PM
To: 'feedback.[protected]@ge.com'
Subject: Credit Card No-[protected]

Dear Sirs,

I am thankful for considering me as a previleged customer by providing me with your Credit Card.However the name printed on the Credit Card is "NIRAJ KUMAR" where as my name is "NIROJ KUMAR MISHRA".Immediately on receipt of the card I could not inform about the anomalies as I was out of station.Since I am not going to use your card immediately I thought of taking up the matter at my convenience.In the mean time I got a phone call from your Delhi Office where in I was told that as a special case and as a previleged customer Bank is happy to provide me an interest free amount of Rs 16400.00 for a period of 30days at a nominal processing charge of Rs199 or so.During the conversation with your person when I was told that a Demand Draft of Rs 16400.00 will be sent to me on my confirmation of opting for the scheme.Immediately I informed the gentleman talking to me to pl take note of the error of my name as printed in the Card. I made it very clear that if DD is sent in the name of NIRAJ KUMAR the same can not be credited as in my account my name appears as NIROJ KUMAR MISHRA.However the person confirmed me that the DD will be sent in the name of NIROJ KUMAR MISHRA.Then I have agreed to your offer.However I received a DD for Rs 16400.00 in the name of NIRAJ KUMAR which I deposited in my Account with ICICI Bank.However I was told that the DD even though cleared by SBI can not be credited to my account due to mismatch of name.Then I asked for my DD to be given back to me to which ICICI Bank has refused rather they have told that in three working days time they will hand me over another Pay Order for the same amount in the same name.On receipt of the Pay Order so received I will be sending the same to you back since that is of no use for me.

Similarly on my confirmation I was also issued Personal accident Insurance Certificate by Royal Sundaram which is also in the name of NIRAJ KUMAR as printed in my Credit Card.

I would request you to pl go through the entire episode and rectify the problem mentioned in this E-Mail.Looking forward to hear from you at an early date.


Regards,

Niroj Mishra
Materials Manager
Hindustan Construction Company Ltd.
Bandra Worli Sea-link Project,
Opposite Bandra Reclamation Bus Depot,
Bandra (W)
Mumbai 400 050,
India

Tel:[protected] / 26400722
Fax:[protected]
Email: niroj.[protected]@hccindia.com
Website: www.hccindia.com