[Resolved]  State Bank of India — Non Closure of Saving Account

I along with my wife are maintaining a saving account no. [protected] Cust ID no.9288774 & [protected] Cust ID no.9288772 in your branch at Jalandhar near State Bank of India, Opposite circut house, civil lines Jalandhar.

I want to close these accounts and with the reason visited your branch in the IInd week of December 2007 but I was told to visit your Branch adjoining Narinder Cinema, Jalandhar because our saving accounts were attached with Demat facility.We signed 2-3 forms alongwith application for closure & handed over to the person concerned( do not remember the name). After that I visited your branch 2-3 times requested to close the account as your bank is regularly debiting my account with penal charges but no one listen to the request of the client. After that I was approached through your call centre for having a credit card. I requested the Madam calling me that we should apply for a credit card and she will help me to close my saving accounts. I once again gave application alongwith with 2-3 forms for closing the account to some one Mr.Harish(Mobile No.[protected]) but of no use. You may check the applications for credit cards must be lying with you and have also not received the credit cards also.

I am very much surprised that no one is ready to give a receipt even on the carbon copy of the request letter and simply tell every time that your account will be closed with 2-3 days but never closed the same and continue to debit my account with your charges. Every time when I visited your branch a new person appears on the seat where I originally submited my application for closure of saving account and I have to explain to the new person the purpose of my visit.

Now I am making this complaint in a hope that my account will be closed under intimation to me so that atleast I can save the money lying in my account and further assure you that I shall never see HDFC Bank again and even tell my hundred of friends regarding the functioning of the HDFC Bank.

Balvir Kanda
H.No.306/10, Preet Nagar,
Ladowali Road,
Jalandhar
and
Manju Kanda
H.No.306/10, Preet Nagar,
Ladowali Road,
Jalandhar